jboslooper's Posts

Thank goodness i'm not alone in this problem!  I bought the Thunderbolt the day it came out and at the time I lived in the Detroit area.  I never had any issues with service or my phone.  Since then I have moved to the Dallas\Forth Worth area and have had nothing but problems since with my service.  The phone seems to switch between 4G/3G and 1X frequently and even more frequently, the data connection will just drop altogether (No Data Symbol, Just Signal).    I have attempted to explain this to several Verizon reps but they are "stumped".  The most recent phone call I made was 2 hours long and I just don't have that kind of time to sit on the phone and troubleshoot on a weekly basis.  I have updated the phone to the most recent software release and there are a few things that work better, but now, there are other issues that need to be addressed.     STILL I am having the constant signal issues of switching between networks and dropping altogether.  If I attempt to use a 3rd party app to turn off 4G altogether, I then cannot get SMS messages but turning off 4G altogether defeats the purpose of purchasing this phone int he first place.    This is a serious issue and needs to have a knowledgable team to address this specific issue.  Any VERIZON REPS READING THIS??  Let's get this fixed!!