Everyone, This is my first post so I hope it's in the right place. I have a problem that no one seems to be able to help me with (not even Verizon) and I can't find it anywhere on the net. My S...
See more...
Everyone, This is my first post so I hope it's in the right place. I have a problem that no one seems to be able to help me with (not even Verizon) and I can't find it anywhere on the net. My S3 keeps rebooting every week or two and gets stuck on the 4G LTE screen. The only way to get it back to normal is to do a factory reset. I am on my 3rd phone from Verizon so I know it is not a hardware issue. I have not rooted the phone either. I always update it to the latest firmware (4.1.2) after factory reset. Here is what I have done so far to troubleshoot. NEW HARDWARE: Replaced the actual phone (I'm on my 3rd phone) Replaced the 32GB SanDisc card (apparently there were issues with older card versions used with the S3, so I got a brand new one from SanDisc) Replaced the SIM card from Verizon Switched my battery with my wife's battery. Her phone was still fine. Mine crashed again. SCENARIOS: I tried the phone with the new Memory Card in...still got a reboot I tried the phone with the new Memory Card out...still got a reboot I tried the phone with all my apps (no 3rd party junk apps, only LinkedIn, eBay, etc)...still got a reboot I tried the phone with NO apps at all after factory reset, only Facebook...still got a reboot. APPS: Apps such as Facebook, LinkedIn, K-9 Mail, eBay, Groupon, etc. Basic apps. SETUP: Only factory setup changes were made to the phone such as Displaying my name on the lock screen, adding weather to lock screen, adding Facebook feed to lock screen, etc. All stock options...still got a reboot. Just sent the phone to Samsung a couple of days ago but they explained they will only check for issues with the phone, not deep dive into Apps. I doubt they will find something. PLEASE HELP ME! My wife's phone is set up exactly like mine and hers is fine!