I've spent hours on the phone with both verizon and Samsung customer service, both who blame each other for the battery drain on these phones. There is an issue where android system and androi...
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I've spent hours on the phone with both verizon and Samsung customer service, both who blame each other for the battery drain on these phones. There is an issue where android system and android os dominate battery usage. Go and look for yourself. These items take up 30%+ on all US versions of this phone. It should be under 10% for a normal user of any other phone. There is something wrong w the way the Snapdragon processor communicates with this version of Marshmallow. I know it's the processor because the European version of the phone, which runs a exynos, shows normal android system and os usage. Verizon, please acknowledge the issue instead of acting like it's the first time you're hearing it. There's a long thread on xda about the battery drain as a result of the high system usage. Literally pick up ANY U.S. S7 or S7e, and you'll see what I'm talking about. Marshmallow never should've been pushed to Samsung devices (btw, Galaxy Note 5 users, who just got the M update, are experiencing the exact same issue due to snapdragon.) Can a verizon rep respond and confirm you know this is a major issue that is being addressed?