yenracd's Posts

I recently upgraded to Quantum 50/25.  The speeds aren't the problem.  Ethernet connected I get the 50/25, even wireless is decent at 40/45ish/25.  My question is regarding the use of devices.  I thought, maybe I was wrong, that if you use multiple devices, there would be virtually no lag.   If one laptop is running, there is no problem.  Things are fast, no lag, etc.  When another laptop (or even an ipod) accesses the network, both computers are extremely slow to load pages and playing even a game online is so awfuly slow with lagging and stuttering.  We have two tv's that are usually on at night and one or two laptops occasionally on at the same time.  The lag time is pretty bad to the point that one of us has to disconnect from the internet just so the other can use it without the lagging.  We did do the optimizers that was suggested on the help pages but this really hasn't had an effect one way or the other since our computers are pretty good speed wise.  It feels like when we are both using computers we encounter a "traffic jam" lol. Also wanted to add that I did try using the computer wired, and when both computers were on the internet, the lagging was still there on the wired computer.  The router is an Actiontec M1424-WR Rev. F. Would anyone know what causes this?  I did reboot the router by unplugging it for a few minutes, but this hasn't really helped the problem.  Any suggestions would really be appreciated!!!  If I could just solve this problem, it would be perfect!

Hello!  I have a question regarding the Quantum upgrade 50/25 for 10$ a month that's been advertised.  Last night I ordered this off the television promotion.  I received an email verifying my purchase and then an email congratulating me that my speed upgrade has been completed. Does this upgrade happen instantly like the email suggests? Reason I am asking is that I originally had 20/5 and would get speeds when tested at 20-21 download and 5-8 upload.   I am actually now receiving 18-22 download....both wired and wirelessly....and uploads of 20....both wired and wirelessly (which seems like that went up a bit but not all the way).  We tested our laptops at the same time using the speed tests before the upgrade and then after the upgrade last night and again this morning.  Still the same.  I also tried installing and running the optimizer that Verizon has but this actually made my computer so much worse with only download speeds 15-18, so I did a system restore to get back to the original settings which brought the speeds back to the original of 20-21. If this takes a while that's fine, but I have been unable to find if this gets upgrade instantly or if there is a waiting period.  I have an Actiontec M1424-WR Rev. F router and when not wired, our laptops are about 7 feet away in the same room.   Any information you could provide would be helpful!  Thanks so much!!!

Hello! I have had this problem for some time.  When I send a message to someone who is in the Verizon network (actually it's our family plan members), I have trouble with my message getting delivered.  It will have the date and time stamp on the "sent" portion, but the "delivered" portion won't show up.  It's not that the "delivered" portion just isn't updating, but the message itself  is not sending.  I have tested this with my husband and daughter being present or with us both on another phone (landline) testing this.  It's a random problem.  I first noticed this back in November when my messages were taking up to an hour and a half to be delivered.  I have called Verizon's customer service many times and they have been great helping me try to figure out what the problem is.  They said they were testing the network areas, etc. to see if it was on their end.  After my 5th call last week, they finally switched out my LG Octane in case the phone itself was the problem and replaced it with another LG Octane (certified like new).  I recently got that phone, and, unfortunately, I am still noticing delays of 5 to 7 minutes.  When we were testing this together, I would send maybe three or four messages in a row.  All of a sudden, all the messages would get delivered to the other person at the same time, and then the "delivered" portion on my phone would show the date and time stamp.  With the time stamp, you could see how many minutes the messages were actually delayed. Just a little background...this does not happen all the time.  Most times my messages will go through.  It's a random occuring problem with no clear reason why it's happening.  But when it does happen, it can take anywhere from 5 minutes to 20 minutes and sometimes an occasional 45 minutes or hour and a half before they deliver.  When this happened, my daughter was waiting for my texts to come through, so I used my husband's LG EV2 to text her, and it went through just fine (she is using an iPhone 4).  It doesn't seem to be happening to anyone else, just me with the LG Octane.  We have all updated our phones (*228) for the roaming, looked for updated software, did resets, I have pulled battery, did hard reset on previous phone, pulled battery while it was happening, etc.  Nothing at all seems to fix this issue. I did search online a little and saw that other people were having trouble here and there with what seemed like the same issue, but nothing really big to suggest that it's a problem with everyone. I just don't know what to do next since they swapped my phone for another one and this is still a problem.  Could it something with the software?  Is anyone else having this problem (that you would have noticed?).  I only noticed it because my daughter texted me to ask me a question and when she didn't get my response after a half hour, she called me.  That's when I said that I replied and she should have received the text.  When I looked on my phone that's when I noticed it was marked "sent" but not delivered and it took over an hour and a half to actually be delivered.  It's like it's just hanging somewhere in the delivery in the system. Any help or advice you could offer would REALLY be appreciated!!!

I currently have a HD set top box and I was thinking of switching to a DVR set top box with the current online promotion of 3 months free.  My question is this....when I order the DVR equipment, do I also order a return box for the HD box?  I think I would do it that way since they have no idea I'm getting the DVR to replace the HD box, but I wanted to ask just in case I was wrong.  Also with the DVR, would I still get the same HD channels that I do with the HD box? Thanks so much for your help!  🙂