Here is what I know after a dozen inquiries. The Cloud has not worked for months and according to Verizon they are waiting for a third party to fix it. When you complain they say 'oh well back up...
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Here is what I know after a dozen inquiries. The Cloud has not worked for months and according to Verizon they are waiting for a third party to fix it. When you complain they say 'oh well back up your contacts to google' or 'connect to your home computer and back them up'. Why should I have to do this? I pay a lot of money for Verizon service and the Cloud is part of that service. Plus if you don't know that your phone is not being backed up and don't have an SD card (my Galaxy S6 does not) you risk losing everything.