I believe the issue is a fiber cut between Fort Wayne and Huntington. If that is the case, since the fiber is leased (not owned or operated by Verizon) and repairs are out of Verizon's control, ...
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I believe the issue is a fiber cut between Fort Wayne and Huntington. If that is the case, since the fiber is leased (not owned or operated by Verizon) and repairs are out of Verizon's control, they (Verizon) are at the mercy of the fiber provider's restoration efforts. Fiber repair is a not a quick thing and takes time. Trust me they are pushing as hard as they can to get the provider to rectify the problem.