Updates, once applied are permanent. They cannot be removed.
If you can't shut it down to reboot, let the battery die, charge it up a little and reboot.  I don't now if this will work but it's worth a try. Sort of like a battery pull on older phones that had r... Ver más...
If you can't shut it down to reboot, let the battery die, charge it up a little and reboot.  I don't now if this will work but it's worth a try. Sort of like a battery pull on older phones that had removable batteries.
A factory reset only puts the phone back to factory conditions, it will not delete the data on the sd card.
If you want to try it google your question and watch the Utube videos, or send it to Samsung for repair.
The only way I know of saving a single text is to take a screen shot and save it to the SD card.
If the screen is still frozen I would just let the phones battery completly die and shut off. Put it in the charger for a few minutes, turn it on to see if it boots up.
Just return it to Amazon, they have a 30 day return policy on cell phones.
I have the Verizon small plan pay month to month and I can look at usage and all the texting information on numbers both incoming and outgoing are listed.  Maybe this information is not available on ... Ver más...
I have the Verizon small plan pay month to month and I can look at usage and all the texting information on numbers both incoming and outgoing are listed.  Maybe this information is not available on prepaid phones.  Did you change plans recently?
If your contacts are backed up to your google account, try this to get the names back,  Go to Settings>Apps, tap Menu>Show System aps, select  Contacts  Storage, then Clear Cache/Clear Data. Then op... Ver más...
If your contacts are backed up to your google account, try this to get the names back,  Go to Settings>Apps, tap Menu>Show System aps, select  Contacts  Storage, then Clear Cache/Clear Data. Then open  Contacts  again and give it a few seconds to re-sync with your Google account
The way I edit my phone numbers, delete the contact then add it again with the new information.
Not sure what phones you all are using, but I can turn it off on my S7 by doing the following 1. Tap settings 2. Select general management 3. Select language Input 4. Select keyboards then select... Ver más...
Not sure what phones you all are using, but I can turn it off on my S7 by doing the following 1. Tap settings 2. Select general management 3. Select language Input 4. Select keyboards then select on-screen keyboard 5. Select Samsung keyboard 6. Select smart typing 7. Select Predictive text, turn it off.
That's the way it works on the S7. Turn wifi on and wifi direct turns on automatically. Manually turn off wifi direct and wifi also turns off. There is no way to disable wifi direct and have wifi sta... Ver más...
That's the way it works on the S7. Turn wifi on and wifi direct turns on automatically. Manually turn off wifi direct and wifi also turns off. There is no way to disable wifi direct and have wifi stay on. It appears that we can have our cake but not able to eat it.
Remove the SD card from the phone then insert the card directly into the computer.
Have you installed the updates?
If you are placing all your data, photos etc on your sd card then just remove the card prior to the factory reset. All you other data that is on internal memory should be in the cloud if you have bee... Ver más...
If you are placing all your data, photos etc on your sd card then just remove the card prior to the factory reset. All you other data that is on internal memory should be in the cloud if you have been backing it up. Sometimes a FDR is your only option if nothing else you tried is working.
If you can't shutdown your phone, let it drain the battery until it shuts off, then plug it back in and try to do a factory reset.
So what you are saying is a wifi connection is required for gps location to work correctly on your phone?
I would exchange the phone before the 14 day takeback expires.
Yes you have to manage or it gets away from you very quickly.
Isn't that subject covered in your owners manual?