Here is an update to the Kin TwoM battery problem I was having. VZW sent a new battery and I put it in the phone and successfully charged to 100%. However, the phone would come on but shut ...
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Here is an update to the Kin TwoM battery problem I was having. VZW sent a new battery and I put it in the phone and successfully charged to 100%. However, the phone would come on but shut right off. Obviously a short somewhere and in my opinion it was either in the slider or the back button. Sometimes I could get it to stay on but then hit the back button and it would immediately shut down. When they said they were sending the battery, VZW said if that doesn't work, we'll send out a "new phone". So when I called again with no success from the new battery, the new tech support person said they would send out a "new phone". Well the new phone turned out to be a FRU and when I called to complain that they said they were sending a "new phone" and that I had only activated the Kin TwoM originally on 12/1/2010, they said they were only obligated to provide a new phone within 30 days. The RFU is working now as it should, but I feel I was lied to and my expectations were that I would be supplied a "new phone" not a FRU with a history of someone else's problems. If my Dell laptop died a month after receipt, I would expect a new replacement. Given the trouble that my first Kin TwoM gave, I don't have much confidence in this FRU. I can only hope that it will make it to contract end so that I can change carriers ASAP! VZW has demonstrated quite well that they do not deserve my business.