All good feedback - please keep it coming.
Members,   As you have noticed, we have upgraded the Verizon Community with a brand new look and set of features.  Please post your experiences with the new environment here.  Gracias.
Members, As such, we have rebranded the environment the "Verizon Community".  The new community will primarily focus on three core components:   Learn Detailed notification of n... Ver más...
Members, As such, we have rebranded the environment the "Verizon Community".  The new community will primarily focus on three core components:   Learn Detailed notification of new products or services - both from product and online experience perspectives.  These official Blogs will focus on our Residential, Wireless, and Small & Medium Business lines of business. Discuss The ability for members to continue to take advantage of peer-to-peer supported Forums.  We've enhanced the forums to provide even more value to our community. Suggest New functionality that will allow community members a platform to interact directly with Verizon for the purposes of submitting Ideas to enhance our products and services. Coming Soon!   We believe these changes, along with those outlined below - continues Verizon's best in class status among online providers.  Details regarding specific changes are below.   Site Redesign - A complete system overhaul was in order - and we delivered.  Better layout, color scheme, and navigation are just a few of the changes.  In addition, we've place the most important information - such as Recent Solutions, Ideas, etc. more prominently throughout the site. Official Blogs - Our blogs will focus on new products and services from our Consumer and Business divisions.  In addition to products & services, we will also highlight our efforts in the environment, our enhancements to our online experiences, tips & tricks, and much more. Ideas Exchange - The Idea Exchange is a new component of the community that provides a venue for members to suggest their ideas on enhancements to existing products and services or creating new ones.   Smaller - but no less important changes: Polling - enhanced UI and usability of polling as well. Updated Ranking structure provides greater access to the community, as well as, introduces new functionality - such as video upload, sticky posts, and more. Top Taggers - element displayed on the front page to give focus to those members that frequently tag their posts to help the community at large find information quickly. Search Enhancements - Enhancements to the community infrastructure, content layout, and SEO optimization helps everyone find information faster - whether searching via the community or using external search (Google, Yahoo, etc.). Member Info Overlay - Quickly learn important information about any community member.  Simply hover your mouse pointer of the screen name of any member and an informative dialog box will appear.   As always, we strive to make the community as useful and as easy to use as possible.  If you have any questions, please do not hesitate to share your thoughts with the community.  
Both good ideas.  A FAQ section under the Wireless category already exists - so are you suggesting we add more content to it or create a separate sticky thread within the BlackBerry board that co... Ver más...
Both good ideas.  A FAQ section under the Wireless category already exists - so are you suggesting we add more content to it or create a separate sticky thread within the BlackBerry board that contains all relevant FAQs?    Also, Verizon Wireless has a fairly robust FAQ section under our main support site here http://support.vzw.com/faqs/. How would a duplicate FAQ resource fit into your ideas?
Before updating, make sure your data has been backed up. To do this follow the KBs below:   Backup the device:   1.      Open BlackBerry Desktop Manager 2.      Click Backup and Restore 3. ... Ver más...
Before updating, make sure your data has been backed up. To do this follow the KBs below:   Backup the device:   1.      Open BlackBerry Desktop Manager 2.      Click Backup and Restore 3.      Click Backup 4.      Save the backup file on your PC (By Default it saves in the My Documents folder (XP) / Documents folder (Vista)   KB10339: How to restore data from a backup file to the BlackBerry smartphone (http://www.blackberry.com/btsc/KB10339)                                                                 There are three ways to update your device software.  Over the Air Software Load (OTASL) Web Software Load (WebSL) Application Loader   OTASL Overview Wireless BlackBerry Device Software updates allow BlackBerry smartphone users to update the BlackBerry Device Software and BlackBerry Device Software applications wirelessly. BlackBerry smartphone users do not need to connect their BlackBerry smartphones to a computer to update the BlackBerry Device Software. BlackBerry smartphone users, wireless service providers, and BlackBerry Enterprise Server administrators are able to send requests for wireless BlackBerry Device Software updates. If your doing an Over the Air Software Load (OTASL) - On your device, please goto Options à Advanced Options à Wireless Upgrade.  Once you select Wireless Upgrade, please follow the on screen instructions.    For more information regarding OTASL please see the following KB Articles:   KB17007: Wireless Upgrade or Wireless Update option cannot be found on the BlackBerry smartphone (http://www.blackberry.com/btsc/KB17007) KB15764: Unable to download wireless BlackBerry Device Software update packages (http://www.blackberry.com/btsc/KB15764) KB15626: Requirements to perform wireless BlackBerry Device Software updates (http://www.blackberry.com/btsc/KB15626) KB15765: BlackBerry smartphone fails to install a wireless BlackBerry Device Software update package (http://www.blackberry.com/btsc/KB15765) KB15631: What is a wireless BlackBerry Device Software update (http://www.blackberry.com/btsc/KB15631) KB17636: Upgrade request failed (http://www.blackberry.com/btsc/KB17636)   WebSL Overview   BlackBerry smartphone users have the option of updating the BlackBerry Device Software on their BlackBerry smartphones using web-based technology available on the BlackBerry Device Software updates web site. As part of the web-based BlackBerry Device Software update process, BlackBerry smartphone users are provided with a list of available BlackBerry Device Software updates that are approved by their wireless service providers   If you are doing a Web Software Load (WebSL) - On your Windows based PC, please goto  www.blackberry.com/storm/updates (You must be running Windows Internet Explorer 6 or 7) Upon reaching this site, please follow the onscreen directions.    For more information please see the following KB Articles:   KB16071: Web-based BlackBerry Device Software upgrades(http://www.blackberry.com/btsc/KB16071) KB16070: Restrictions on the use of web-based BlackBerry Device Software upgrades(http://www.blackberry.com/btsc/KB16070) KB16068: How To - Perform a web-based BlackBerry Device Software upgrade(http://www.blackberry.com/btsc/KB16068) KB16069: Web-based BlackBerry Device Software system requirements(http://www.blackberry.com/btsc/KB16069)     Desktop Manager using Application loader Overview BlackBerry smartphone users have the option of updating the BlackBerry Device Software on their BlackBerry smartphones using Application Loader found in Desktop Manager. This will allow users to update their Blackberry Smartphone using a wired USB connection.   If you are updating your software using the Application Loader through the Desktop Manager - 1.      Connect your device to the PC. 2.      Open the Desktop Manager Software 3.      Click on the Application Loader Button 4.      On the right hand side of the screen under "Update Applications" click "Start" 5.      Click the Advanced Button to bring you to the "Device Application Screen" 6.      Choose the appropriate applications for your device. 7.      Click on the Options Button and choose "Backup the device automatically during the installation process, then click OK 8.      Click Next 9.      Click Finish and wait for the process to complete   For more information please see: KB16251: Perform an application load on a BlackBerry smartphone without BlackBerry Desktop Manager installed(http://www.blackberry.com/btsc/KB16251)     Additional information   What if the upgrade fails:   KB17956: How to recover from an unsuccessful BlackBerry smartphone upgrade using the Application Loader tool (http://www.blackberry.com/btsc/KB17956) KB10339: How to restore data from a backup file to the BlackBerry smartphone (http://www.blackberry.com/btsc/KB10339) Message Edited by Jay-VzW on 06-17-2009 01:05 PM
I whole heartedly agree with Justin's response.
Yes, it is really that simple.  That said, you may achieve higher speeds using the newer USB cards.  If you don't have a free USB slot, than any of the PCMCIA cards we offer will work for you (Ass... Ver más...
Yes, it is really that simple.  That said, you may achieve higher speeds using the newer USB cards.  If you don't have a free USB slot, than any of the PCMCIA cards we offer will work for you (Assuming you are using Windows XP or later).
Your question is unclear..  Please restate.
Tim,   The most frequent reason folks wish to assume someone else's contract is to free themselves up to purchase a new device at full discount.  For example, say you have Phone X and are in mo... Ver más...
Tim,   The most frequent reason folks wish to assume someone else's contract is to free themselves up to purchase a new device at full discount.  For example, say you have Phone X and are in month 6 of a two year contract.  You have few options related to obtaining the new device at "new" customer discount.  So, you get someone to assume your contract so you can buy Phone Y at full discount.   Obviously, Verizon wireless does not encourage this practice, so it is not something we would sponsor as a forum category.  That said, we are always open to suggestions via the upcoming Idea Exchange - and based on the communities feedback - may take it under consideration. 
How are you attempting to connect the hub wirelessly?  It does not have a wireless radio - so are you using some sort of Ethernet-to-Wireless conversion?  That may be the problem.
turrentj wrote: Good afternoon.   I have been reading a lot about the HUB.  One question that I still have and can't seem to find an answer to is this:   The way I understand it is that ... Ver más...
turrentj wrote: Good afternoon.   I have been reading a lot about the HUB.  One question that I still have and can't seem to find an answer to is this:   The way I understand it is that the HUB will come with it's own telephone number.  I take the HUB and plug it's router into MY router with is UVERSE.  Will they be compatible?   Not familiar with UVERSE router in particular, but it should work with most recently manufactured routers.
simons677 wrote: Hi Jay - can you tell me when the Verizon HUB will be available for business customers and what the pricing structure might be?  Thanks. We do not have business pricing as... Ver más...
simons677 wrote: Hi Jay - can you tell me when the Verizon HUB will be available for business customers and what the pricing structure might be?  Thanks. We do not have business pricing as of yet - as soon as the information is publicly available - I will post to this community.
What's the error?
One forum member posted one possible solution - your milage may vary. Message Edited by Jay-VzW on 03-27-2009 02:29 AM
Not aware of anyone who provides repair service for Broadband cards, though you may have it replaced if you've subscribed to Equipment Protection.   http://support.vzw.com/features/calling_feat... Ver más...
Not aware of anyone who provides repair service for Broadband cards, though you may have it replaced if you've subscribed to Equipment Protection.   http://support.vzw.com/features/calling_features/equipment_protection.html
Judy,   Remember to click the Green Solution? button to the right of the post if any of the responses actually answered your question.  This will make it easier for others to quickly find simila... Ver más...
Judy,   Remember to click the Green Solution? button to the right of the post if any of the responses actually answered your question.  This will make it easier for others to quickly find similar answers to their questions (Solved Threads appear at the top of Search Results).
The Wireless AMBER Alerts initiative is a voluntary arrangement among the wireless industry, including Verizon Wireless, law enforcement agencies, and National Center for Missing & Exploited Child... Ver más...
La iniciativa Wireless AMBER Alerts es un acuerdo voluntario de la industria de la comunicación móvil, que incluye a Verizon Wireless, agencias policiales y el Centro Nacional para Menores Desaparecidos o Explotados (NCMEC). ¿Qué son las alertas AMBER? AMBER, cuyas siglas en inglés significan "America's Missing: Broadcast Emergency Response" (Niños Perdidos en EE. UU: Transmisión de Emergencia como Respuesta), fue creado en 1997 cuando los presentadores del área Dallas-Fort Worth se unieron a la policía local para desarrollar un sistema de alerta temprana para encontrar niños secuestrados. El presidente Bush autorizó el programa nacional de alertas AMBER como parte de la Ley PROTECT firmada en 2003, estableciendo formalmente el rol del gobierno federal en el programa de alertas AMBER y designando al Departamento de Justicia como la agencia responsable de coordinar las alertas AMBER a nivel nacional. El Departamento de Justicia se asoció oficialmente al NCMEC, dándole autorización como el agente que coordina y difunde las alertas AMBER a distribuidores secundarios, incluyendo a los proveedores de servicios móviles. Hasta la fecha, se atribuye a las alertas AMBER la recuperación exitosa de más de 200 niños. Help Find Abducted Children Verizon Wireless customers who opt-in can receive free Wireless AMBER Alerts™, short text messages with information about abducted children. Las Wireless AMBER Alerts se distribuyen en cooperación con el NCMEC y agencias policiales locales. The alerts will appear as text messages on a wireless phone and will include: Information about the abducted child A telephone number for law enforcement to report any information on that child.   Sign Up for Wireless AMBER Alerts Wireless AMBER Alerts are available to Verizon Wireless customers in all 50 states. Sin embargo, las alertas que recibas serán específicas al código postal que elijas cuando optas por recibir las alertas. Sign Up For AMBER Alerts You may also visit www.wirelessamberalerts.org and follow the steps to sign up for Wireless AMBER Alerts. Los clientes de Verizon Wireless que posean teléfonos con capacidad para mensajes de texto también pueden registrarse para las Wireless AMBER Alerts enviando un mensaje de texto a la dirección AMBER (26237) desde sus teléfonos móviles. El cuerpo del mensaje debe incluir un código postal de cinco dígitos que indique el estado o área geográfica para el que desean recibir las Wireless AMBER Alerts. Los clientes recibirán un mensaje de confirmación de la inscripción a las alertas, junto con instrucciones sobre cómo cancelar el servicio.
Wireless & Small Business Categories We are pleased to announce the addition of community boards focused on Verizon Wireless products and services – specifically Mobile Devices and Wireless Plan... Ver más...
Wireless & Small Business Categories We are pleased to announce the addition of community boards focused on Verizon Wireless products and services – specifically Mobile Devices and Wireless Plans and Features.   In addition, Small and Medium sized business customers can now take advantage of all of the benefits of our community environment.   Additional Verizon Wireless and Small Business resources have been assigned to assist and moderate the community environment.   Overall Community Redesign We’ve significantly retooled the design of the Community Forums to make it easier to locate useful information, increased the number of forum categories (Wireless, Small Business, and Shared Products and Services), and enhanced the community homepage.   When members reach the homepage, the community now displays the number of unread messages in each forum instead of the total number of posts.   Expanding our Community In the past, only customers who subscribed to Verizon Residential products and services could participate in the Community Forums.   As part of our commitment to the entire Verizon family – we have opened access to the forums for Verizon Wireless products and services as well.   But we didn’t stop there – now anyone can participate in the community – even if you are not currently a Verizon customer.   Whether you have questions about your existing My Verizon service, problems with your device, or have a quick question about Verizon prior to signing up – the community is here for you!   Community Leader Designation We’ve introduced the Verizon Community Leader designation for members who have exhibited outstanding service to the community.   These Community Leaders are easily distinguished by the “CL” logo next to their screen names.   Members can be designated Community Leaders by the forum Administrators or Moderators if they consistently meet the following criteria:   Consistently Provides Helpful Advice To Other Member Questions Has Positive Tone To Posts To All Community Members Is A Frequent Contributor To The Verizon Community. Adheres To Verizon Community User Guidelines     Smaller – but no less important Feature Additions Ability to display City & State, as well as your current Device and Calling Plan information within your posts.   This information is optional and will display under your screen name in postings. Signatures – Once a member has made 10 postings to the board – the community will automatically grant community members the ability to include a custom signature when posting. New Wireless Device Avatars allow community members to select from a range of our most popular devices. Community polls have been added to get member voted feedback on questions posed by the Verizon Community Team. Relevant Marketing information placed at the top of certain forum boards. Updated Terms and Conditions necessary to support all of the updates and features we’ve added.   We hope these changes help all of our community members receive a more useful experience – whether it is equipment, calling plans or network related.   As always, we welcome your feedback and ask that you post any comments or suggestions to the Feedback and Suggestions board within the Community Forums.   Sincerely, The Verizon Community Team Message Edited by Kathleen on 03-13-2009 08:36 AM Message Edited by Jay-VzW on 08-20-2009 08:39 PM
Welcome to the Home Phone Reinvented A New Way to Message Send text, picture or video messages to keep everyone in the loop   A Fresh Way to Stay Informed Use V CAST to watch video... Ver más...
Welcome to the Home Phone Reinvented A New Way to Message Send text, picture or video messages to keep everyone in the loop   A Fresh Way to Stay Informed Use V CAST to watch video on your home phone.   A Simple Way to Plan a Trip to the Movies Get titles and trailers and buy tickets in a few touches.   Not convinced, Learn More now - or if you are ready to take the plunge, get Get Started now! Message Edited by Jay-VzW on 04-16-2009 03:37 PM
Skip Over Voicemail Greeting Sometimes, you want to leave a quick voice message without listening to the sometimes long "I'm not available at this time" greeting. When calling Verizon Wireless ... Ver más...
Skip Over Voicemail Greeting Sometimes, you want to leave a quick voice message without listening to the sometimes long "I'm not available at this time" greeting. When calling Verizon Wireless customers, simply press the * key to go right to leaving your message (you will hear a short beep first).   Note: This prompt is not available in all areas. ¿Cómo actualizo mi equipo? Puedes actualizar tu teléfono móvil por internet a través de Mi Cuenta.   Log in to MyVerizon (New users will need to register first) Go to Quick Links and select Upgrade to a New Phone Read and accept the terms and conditions and select Continue Select the MTN you would like to upgrade and select Show Upgrade Discounts Select the Device by Add to Cart option If you need to do a price plan change, change the price plan or select Continue to proceed to features Add the desired features and Continue Choose Accessories and Continue to Checkout Review order info and select Submit Changes Confirm the order info, select a Shipping Method and Continue to Checkout Enter Billing Information and Shipping information and Continue Select Payment Method, Agree to Terms and Conditions and Continue Submit Please note: Pricing may vary based on the date you last received a discount on new equipment. To see if you are eligible for the New Every Two discount and eligibility date, log in to My Verizon and select the Go tab in "My Services" to view. Managing Voicemail Messages While listening to a message, press:    1 = Rewind   6 = Faster   1 twice =  Rewind to beginning of message  7 = Delete Message  2 = Pause   9 = Save Message   3 = Fast Forward   * = Cancel/Exit   3 twice = Fast Forward to end of message   0 = Help   4 = Slower   # = Finish/Skip  5 = Envelope Info (date/time message was sent)      After listening to a message, press:    6 = Forward**   9 = Save  7 = Delete  0 = Help  8 = Reply**     **Forward/Reply only works with other Verizon Wireless Voice Mail subscribers in your own area. Send Text Messages Without Your Phone If you are out of the country, cell phone battery has died, or your phone simply isn't available - you can still send text messages to other Verizon Wireless customers using one of two methods (Standard Charges Apply):   The Web: Click over to text.vzw.com and enter the phone number of Verizon Wireless you wish to text.  As an added benefit, Verizon Wireless customers who log into vText may send text messages to members of their Address Book, send Group Text Message and use Quick Text (pre-configured text messages). Via Email: Using your favorite email program (Outlook, Yahoo, etc.), you can text any Verizon Wireless phone by using [Phone Number]@vtext.com as the recipients' address. Note: If you send an email greater than 160 characters, your message will automatically broken up into 160 character messages - which could be overwhelming to your recipient. Checking Information Directly from Handset As a Verizon Wireless customer, you can retrieve information about your current billing and usage status directly from your handset. Here are a few examples:   #BAL (# 225)+SEND Check your Balance #MIN (# 646)+SEND Check the number of minutes used #PMT (# 768)+SEND Provides payment history and current balance #DATA (# 3282)+SEND Check your Data Usage Miscellaneous Tips and Tricks Dialing *228 then pressing 1 reprograms your phone. Dialing *228 then pressing 2 will update your towers, thus helping with reception. The default lock code for your phone, if you have never changed it, is the last four digits of your phone number. These tips and tricks, along with many others, can be found at Verizon Wireless' Support site.