rudeguyy's Posts

I have seen people do a hard reset on their phones and have no apps at all and still have similar issues. For me I know the issue is the wifi because whenever I keep getting the wifi is unstable message that is when my battery life is the worst. I've also noticed if I turn off my wifi the battery life improves and my phones charges faster. But unfortunately since Verizon made me downgrade to paying for a data package that is no longer an option.

I agree with Rob on this one. They are going to sweep it under the carpet like nothing has happened. It's been months since this release has been out there and it hasn't been fixed on any carrier or any phone. Either they have no idea how to fix it or at this point they simply don't care. If something was going to be done I would think by now there would have been some formal announcement from Samsung/Verizon/Google or anybody for that matter.

No solutions that I have seen anywhere. Some people have had certain issues fixed with a factory reset but for others it didn't accomplish anything. I shut down my phone and took the battery out for 2 minutes and then put it back and booted up and it solved some issues but I still get the unstable connection on my wifi.

The same thing happened to my wife's s3 after we downloaded the 4.3 update. Mine made the sounds but all my person ringtones were gone and I had to set them back up. We got my wife's working again by shutting down the phone completely and then removed the battery for 2 minutes. After that reinstall the battery and power your phone back up. Then we went in and just picked a different ringtone and made sure all the settings were what she wanted and they were working again. Maybe that will help. Good luck!!!

While I agree the contract is for the service..my issue is then why are we not allowed to change phones? On my last contract I wanted to upgrade to the s3 and was told I would have to pay an early termination fee because it had not been the full 2 years. If I am just switching phones and keeping the same plan/service this should not be an issue then. it is just another way for them to try to make money and cheat the customers.

Samsung is most likely at fault for the update since it has occurred on many different carriers. But I still have to hold Verizon somewhat responsible. After this new update I now have Verizon Cloud on my phone..and when I turn on my phone a brand new Verizon logo appears on my screen. So I am sure those had something to do with Verizon..as well as all the added useless bloatware that is put on it. I have tried contacting both Verizon and Samsung and they have both been essentially useless. Perhaps this is only impacting 10% of customers..but that is a very large number of people when you think of how many users have these devices. Needless to say I am unhappy with both and will have no problem switching to a different carrier and different brand. Luckily my phone still works..just has the worst battery life known to mankind so I have to leave it on the charger anytime I am not using it.

I agree with what your saying but I bought the phone at Verizon, I pay Verizon monthly for access so naturally my issue is going to be with Verizon. I can go to Samsung but they just direct you back to Verizon. So as a customer we are getting screwed by both yet they still keep collecting money.

I would also say the reason I go after Verizon is because that is who my contract is with..they are the ones I pay every month for service so they should be the ones working with me. If I buy a pair of Dockers at Macy's and they are defective I bring it back to Macy's I don't call the Dockers factory. They are both responsible but I am going to the place that I pay.

i dont care if they respond..but how about they do something about all the people whose phones are being screwed up by their update? I had no issues before the update and all of a sudden the phone is falling apart and all I am getting is Samsung and Verizon pointing their fingers at the other person

Glad to see all the work and progress being done on these issues...I guess my next question is..is Verizon hiring? I am more then capable of sitting around all day and doing nothing so I should qualify for a high level job.