I have TroubleTicket (removed ticket # as ) in with the Network Engineering Team on this for the Davis, CA area. Symptoms: iPhone 5 Loses correct Date/Time Settings after being on for some time....
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I have TroubleTicket (removed ticket # as ) in with the Network Engineering Team on this for the Davis, CA area. Symptoms: iPhone 5 Loses correct Date/Time Settings after being on for some time. Incorrect Prognoses: Classic "blame the customer" approaches: Incorrect Date/Time Settings: Most customers who report this problem have the correct settings, and the time zone setting issue doesn't explain the wrong date. SIM Card Voodoo Magic, etc.: There has been no clear response from Verizon about what could be wrong with the SIM card, so save your paper clips. iOS Voodoo Magic: Again, we have no hard evidence that reloading/restoring iOS will clear anything that will prevent this from happening in the future, so save your time. Current Workarounds: Full cold reboot of the iPhone will temporarily fix the problem Reportedly, switching back and forth between automatic in the time settings will temporarily fix the problem. Best Guess: Verizon LTE tower software sending incorrect time signals, iPhone 5 software (iOS 6, Verizon 13.1) not fault-tolerant to these signals. In addition to the thread on the Apple Discussion Forums mentioned above, there is now a PC Magazine Article: http://www.pcmag.com/article2/0,2817,2411186,00.asp Verizon, you are now getting bad press on this: please respond to this post with the status of the above TroubleTicket and the expected resolution timeline for this issue. Also please update on the expected cause. Thanks, Nate Message was edited by: Verizon Moderator (M)