2 more days with people "looking in to it" for me, but ABSOLUTELY NO RESOLUTION. This is proving to be a scam even to internal Verizon employees, who think it is available, but find out it isn't and ... Ver más...
2 more days with people "looking in to it" for me, but ABSOLUTELY NO RESOLUTION. This is proving to be a scam even to internal Verizon employees, who think it is available, but find out it isn't and simply abandon my requests for help. VERIZON - WHO CAN RESOLVE THIS?! ARE YOU WILLINGLY GOING TO CONTINUE TO PROMOTE THIS SCAM?  My next steps may be to contact the FCC to file a complaint, or go to the local TV station's Action News to have them broadcast this scam out to the masses to protect others. Perhaps a CLASS ACTION LAWSUIT is in order?!
Both my wife and I are over 55 and have lived in FL for the last 5 years. We looked over all the 55+ info carefully and tried the online eligibility tool that states we are eligible for the 55 Plus G... Ver más...
Both my wife and I are over 55 and have lived in FL for the last 5 years. We looked over all the 55+ info carefully and tried the online eligibility tool that states we are eligible for the 55 Plus Go Unlimited plan. However Verizon refuses to apply that promotion to our account. We have tried going online to apply,calling Verizon, going to a Verizon authorized reseller and even to a Verizon Wireless corporate store here in Florida. I waited with the employee on hold for over an hour and was then told they could not put our account on the 55+ because it does not show as a promotion on our account. Nobody can place our lines on the 55+ plan! We simply get a variety of excuses, like it a select promotion to certain people or its only for new customers, none of which is true or listed in the fine print. This is a complete bait and switch scam from Verizon.   I CHALLENGE ANY VERIZON EMPLOYEE TO PUT US ON THE 55+ PLAN.  I will continue to provide updates daily so that everyone will see what Verizon is hiding!