After dialing 911, Verizon Smart Family controls become disabled. According to Verizon's web site, I must log in, navigate to the ad-on, and there will be a prompt that a child called 911 and to re-...
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After dialing 911, Verizon Smart Family controls become disabled. According to Verizon's web site, I must log in, navigate to the ad-on, and there will be a prompt that a child called 911 and to re-enable the feature. This prompt is absolutely nowhere. The add on appears fine online, but now does not work. There is no way for me to re-enable it. Does anyone know a way for me to re-enable it? This is a HUGE flaw in this app as this has happened before, and I had to call Verizon, reach a tier-2 support tech, and wait until someone re-enabled the add on. I am supposed to be able to do it myself, but I can't.