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awpboston's Posts

WHO CAN I TALK TO ABOUT LIES from "customer service"
by in Apple
‎02-20-2020 07:55 PM
‎02-20-2020 07:55 PM
Looking at forums and talking to others I see I am not the only one that Verizon has lied to.  I am quoted a rate and then had to spend hours with "Supervisors" who never honored their promises and r... See more...
Looking at forums and talking to others I see I am not the only one that Verizon has lied to.  I am quoted a rate and then had to spend hours with "Supervisors" who never honored their promises and refuse to communicate in writing.  I left a message with their corp office 212-395-1000.  I can't find any email addresses to Execs that should hear about the terrible dishonest service being provided.  Can someone send me the direct phone and email of Hans Vestberg?  For huge communication company they are not transparent at all.  The competition will eventually get them to pay attention to this weakness. 
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How can I escalate issues to corporate CEO about lies and terrible customer service?
by in Other Network Discussions
‎02-20-2020 07:53 PM
‎02-20-2020 07:53 PM
Looking at forums and talking to others I see I am not the only one that Verizon has lied to.  I am quoted a rate and then had to spend hours with "Supervisors" who never honored their promises and r... See more...
Looking at forums and talking to others I see I am not the only one that Verizon has lied to.  I am quoted a rate and then had to spend hours with "Supervisors" who never honored their promises and refuse to communicate in writing.  I left a message with their corp office 212-395-1000.  I can't find any email addresses to Execs that should hear about the terrible dishonest service being provided.  Can someone send me the direct phone and email of Hans Vestberg?  For huge communication company they are not transparent at all.  The competition will eventually get them to pay attention to this weakness.   
HELP! Fraud Lies Deceit Don't Trust Anyone from Verizon
by in Other Network Discussions
‎12-29-2019 03:04 PM
‎12-29-2019 03:04 PM
HLPE!  Each time I need to upgrade my phone paid Verizon Associates have quoted me a rate which they changed during the purchase process.  What kind of shady business doesn't honor what they say?  I ... See more...
HLPE!  Each time I need to upgrade my phone paid Verizon Associates have quoted me a rate which they changed during the purchase process.  What kind of shady business doesn't honor what they say?  I have wasted hours trying to ask for Supervisors who don't call back.  Is this a publicly traded company?  How can I escalate my concerns?  How can we inform all of the shareholders what is really going on?