So I am trying to bring backup assistant up on my blackberry, it says it is connecting and my phone number comes up at the bottom and then I get the following message: "Backup Assistant has encou...
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So I am trying to bring backup assistant up on my blackberry, it says it is connecting and my phone number comes up at the bottom and then I get the following message: "Backup Assistant has encountered an error. please close backup assistant and try again." I have been closing backup assistant and trying again now for months. I have deleted and reinstalled the app 5 times at least. I have called verizon and gotten 0 answers. I am getting a new phone this weekend and would like to have my contacts backed up. I can pull up my contacts on verizon wireless but anything I've added since I got the blackberry 2 years ago is not showing up. any suggestions on how to get backup assistant to work???