Ericuse165's Posts

Thank you. I think the maps might be over exaggerated. I mean if it shows a user should get a certain service at a location. I think that user should get somewhat of that service. Now a user has to worry about what bands of 5G UWB it is. I am just saying Verizon and there maps make you believe your get something if you upgrade or whatever. Where in the long run you most likely won't get it. I think that's wrong they should state on the map what bands and signals are used. The map is to generalize and if you ask me has misleading information. Even with a tiny disclaimer saying you might not get full service by looking at the map you expect to get something. I also like how it does not show you any other service like LTE or 5G. It just shows you the best service they offer that you won't get. That right there shows you the maps are fake. Anything off topic is if supposedly get 5G UWB at my address. Why is 5G home internet not available at my address?

I switched my plan to receive UWB speeds but I think it's a rip off and Verizon is not delivering on service. According to Verizons website and coverage maps. Verizon UWB is available in my city and down to my town and exact address I am in coverage of UWB and should receive the right speeds. Do I get UWB speeds? NO I don't get the UWB speeds nor do I see a special icon on my phone. The speeds I receive are 5Mbps inside and 20Mbps outside and in city center 100Mbps not UWB. So incase it might of been my phone I deactivated it and the activated my old phone. Which I know has a special icon that shows when you are in UWB area because I have seen it before. The icon doesn't show nor do I get better speeds. The phone is Motorola One 5G UW but my new phone is Motorola Edge 2023. So right now I am getting 5g Nationwide and you tell me it's a tiny better the LTE and I am paying for and according to Verizon in coverage of UWB. I understand that speeds and proformance will vary and will be better in other areas. But when Verizon says and shows clearly that your in coverage and should be getting and you don't not even a little better. It makes you upset and gets you to wonder. The maps are showing wrong information or I am missing something. I attached a picture of my location on Verizons map and you tell me what you get from it. https://1drv.ms/f/s!AtxxebpM5QtOgvMOE_sri58-qAwYVw

From what I can tell is my house is in 5G UWB.  inside I get almost zero internet but I have only two bars. But that's normal being inside but when I go outside I get internet but not at 5GUWB speeds. I think I am kinda in a weird location. I had my phone for 4 years and I only can remember being on 5G and my phone going super fast a couple of times. And away from home Tampa area I live in Orlando and the other area was upstate NY. Like I will be streaming music in the car and at the same area everytime the music will stop streming and I will look at my phone and it says I have full bars of 5G. But the music won't start again until I am out of the 5G and back into the 4G LTE. I think there are a lot of different network types in my area and some are better than others or I need a new phone.  Thank you 

I can use the touchscreen and I am just using Blackberry browser and I do not have any apps running but Facebook. I also did a security wipe and the trackpad still did not work? So is this issue software or the phone itself if I took it to a VZW store what most likely would they say or do. The phone is under BB warranty and VZW.

I have the same issue and I have done updates but did not work. But I really do not use my phone to call people so I have not looked in to it much. I think it is a Verizon signal issue you could just take it in to Verizon tech.