Same thing. New phone (actually THREE new phones). Switched two of them to new line. Within the 'promotional period'. All rules met. And yet they still say I am 'ineligible', after sending copie...
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Same thing. New phone (actually THREE new phones). Switched two of them to new line. Within the 'promotional period'. All rules met. And yet they still say I am 'ineligible', after sending copies of all receipts to prove it. Do not believe any promotion mentioned. They will do all they can to dishonor it.