Centro de recursos de accesibilidad Salta al contenido principal
Obtenlo rápido al recogerlo dentro o fuera de la tienda o con entrega el mismo día.
That's exactly what I was doing. Get the usage files and start up Excel. Sort by phone number and then total the minutes for the numbers that seemed to have high usage and weren't Verizon numbers... Ver más...
That's exactly what I was doing. Get the usage files and start up Excel. Sort by phone number and then total the minutes for the numbers that seemed to have high usage and weren't Verizon numbers. Not too difficult. I have 4 numbers in my Family Plan so I had to do it for all 4 usage files. It took about 45 minutes every time. The program works the same way. You have to log into MyVerizon and download your usage files. There's a video tutorial on the website (Friends and Family Helper).  With this program, the whole process takes about 2 minutes. It's a good program and it's a time saver. It can help the folks that risk overage charges routinely. A good customer might be a Realtor who talks to someone A LOT for a couple months and then the deal closes and they're talking to someone else A LOT. This customer may not have Excel or know how to use it. They have to be technical enough to download the xls files. How do I reach them? What's the Firefox addon?
Hi - I have a little app that I thought was a great idea. It runs on your computer - not on your phone. I had a college kid write it for me to help me save from overage charges. Every time you r... See more...
Hi - I have a little app that I thought was a great idea. It runs on your computer - not on your phone. I had a college kid write it for me to help me save from overage charges. Every time you run it, it tells you which numbers should be in your Friends and Family list. It was so helpful, I thought I could sell it to other Verizon customers that were on plans that involved Friends and Family lists. My marketing has been limited, but completely ineffective. I haven't sold ONE COPY! I'd like to hear your comments. Was it just a bad assumption that other people would like help managing their F&F lists? Do you think it's a good idea, but suspect my marketing is the problem? If so, HELP!! Any ideas how to effectively market would be fantastic. Do you think $15 is too much? My experience has been that when you go over, it's usually WAY more than $15. Thanks. Tom
could you be more helpful? what report shows you which non-M2M numbers consumed most of your plan minutes. these are the numbers that should be in your Friends and Family list - right?
you're right. you can see every phone call, but how helpful is that? How easy is it to figure out which non-M2M numbers consumed most of your plan minutes? I don't think Verizon offers a report t... Ver más...
you're right. you can see every phone call, but how helpful is that? How easy is it to figure out which non-M2M numbers consumed most of your plan minutes? I don't think Verizon offers a report that shows it although someone else said "Yes they do."
How often do you have overage charges? Do you pay for a lot more minutes than you use to avoid those charges? Do you utilize your Friends and Family list? Do you update it often to maximize its ... Ver más...
How often do you have overage charges? Do you pay for a lot more minutes than you use to avoid those charges? Do you utilize your Friends and Family list? Do you update it often to maximize its utility? Verizon claims to offer a lot of reports to help you analyze usage, but they don't have a report that tells you which non-M2M numbers consumed most of your plan minutes. I think they must make a lot of money on overage charges. It happens to me about every 4 months or so.
Here's the report they should have:   Phone Numbers Called the Most!   Or even better:   Non-Verizon Phone Numbers Called the Most!   Do you think they deliberately don't have these repor... Ver más...
Here's the report they should have:  Phone Numbers Called the Most!  Or even better:  Non-Verizon Phone Numbers Called the Most!  Do you think they deliberately don't have these reports? I think so. They don't want to be too helpful.