melzywi's Posts

Usually when I have a question I will turn to live chat. Mainly so that I can have a record of the chat for my files. Anyway normally I go to the contact us page and there is always a button. Sometimes there isn't and it tells me that reps are all busy.  Then usually takes about a minute or two for the link to appear again. Today I went to contact live chat and there is no button anywhere. Nothing. I have been on this site for over 2 hours with no chat button ever. I've refreshed, tried different browsers, restarted my computer nothing.  Is there a problem with live chat or did they do away with it? I have tried looking in previous discussions, but they are all old questions from a year or more ago. Thanks! Mel

I currently have an LG G3 and had a problem transferring more than 3 apps to the SD card. When I tried after 3 I got the error "not enough storage space"  When my G3 internal storage space had 15gb left and my SD card had 30gb left.  I am looking to upgrade to the V10 but want to make sure this issue is not present on the V10 as well. After much research I found that Verizon had modified Marshmallow not to allow us to format the SD card as Internal Storage. That would have allowed us to store apps on the SD card. Someone had been on the phone for several hours with LG /Google etc trying to find the issue and it was found. Other Carriers did the same thing. Here is the form where I found this information: About LG G Stylo internal's storage | Page 2 | Android Forums Anyway can anyone help me by doing the following and reporting it back here?  Go into your Storage and USB and select SD Card (you must have an SD card installed for this)?  Then on the top right corner the three vertical dots to tap on those and select the Format option. This WILL NOT format your SD card but bring you to a menu that should give you options to format as Internal Storage or as portable storage. My G3 only has the option to format the SD card as portable storage. So I can not save more than 3 apps to the SD card. I'd like to know if the same issue plagues the V10 and Verizon has limited my ability to store apps to the SD card with this phone as well.  This will be a deal breaker for me whether I get the V10 or end up going with the Note 7. Thank you! Mel

Two days ago my G3 forced the lollipop update on my phone. I had denied the update for quite a while, and then it automatically downloaded to my phone. I kept delaying the install, and auto install was NOT checked.  Two days ago I wake up to it automatically updating my phone to lollipop. I was furious. But there was nothing I could do. I followed the directions and did the factory reset. The only problem I seemed to have before the factory reset was android operating system eating like 40% of my battery. As long as I had it in sleep mode battery was good. Once I used it for anything the battery was eaten pretty fast.  Now after the factory reset, my screen is eating 50% of my battery! Even when in sleep mode!  I have my screen percentage set at 19% any lower and I won't be able to see my screen.  Is there a fix for this? I am really upset that I was forced to install lollipop on my phone. I did not want it strictly for the reason of poor battery life. That's why I upgraded because my S3 was a battery eater after kitkat update. Now my G3 is the same way! Anyone else have this problem with the screen eating so much of your battery?  Time out is set to 15 seconds that is the lowest I can go. Melissa

I have had my network extender for a month or so. From day one it shows me as being located 450 miles south of where I am actually located.  It's getting a little irritating. I have cycled it down and restarted it. That has had no affect. I've tried using just GPS and not the network for location. Nothing works. I know my GPS is working because when I find my location using GPS it can find me right away. So is there a way to fix this or am I SOL? Thanks in advance! Mel

Just wondering if anyone else has noticed a degradation in signal since 4G was rolled out? When 3G was the mainstream my signal was 3 bars.  Since 4G has rolled out my signal has gone from 3 bars to one if that.  I could walk anywhere  (except the basement) and get signal.  Now I have to be out side to keep a call or standing on a chair by a window to get signal.  I have called before to complain, but nothing was found. Then recently I could make no calls, and it cut out and dropped every call I made. And I would get notice of voicemail messages and calls well after the person had called. Phone never rang at all.  Called a tech about it and a trouble ticket has been made and waiting for the results. Some days it's worse some days it is better.  Reps have told me it's the foliage around the house, or my house that's the issue. Problem is that there are times when I get 3 bars. I have taken screen shots to prove that I can get 3 bars in my home. But it only lasts for no more than a minute, and random spots around the house. If it was the house signal would be constant not up and down.  If it was the foliage then right now I should see a HUGE improvement in signal as they are taking down trees in a 3 mile radius around my home.  But it's gotten worse.  My recent worse signal in db's was -119! I get better signal in the Pennsylvania mountains.  Something is wrong there. I live about 4 or 5 miles from town.  While it's considered a rural area, when I moved here in 08 I got 3 bars.  Now I'm lucky if I get one.  But when I go to the mountains in PA, I can get one bar and 3G internet speeds with rarely a dropped call. Here is my theory about the problem. Since 4G has rolled out they have increased their traffic on their towers there is more traffic period giving users a lower signal. Maybe if the traffic is too much on the closest one to you, it routes you to another tower which is further away.  Could be further away, and less signal.   I know that Verizon's customer base for cell phones has grown since the launch of 4G.  They need to either add more towers or upgrade the ones they have to better accommodate the increase in cell usage.  The tech I talked to said it definitely sounded like a signal issue, and agreed with me.  So hopefully maybe they can find the problem, all though I doubt it.  They'll probably try to sell me the range extender again. I feel that I pay for a service I should receive it. I shouldn't have to pay more money and equipment to be able to use it. Unfortunately Verizon is the best in this area. If I went to another provider I'd have even worse signal. Other family that have Verizon have noticed it as well and they live in different states as well. Just wondering if anyone else out there has noticed a decrease in their signal quality as well within the last couple of years? Mel

I'm looking to upgrade my phone and am looking at the LG Spectrum 2 (and droid razr maxx) but have some questions 1.) How is battery life?  My current one lasts me all day, but at work I can't have my cell phone on me so it sits in my locker with ringer turned off and in airplane mode.  So I only get to use my phone at night.  I do post to facebook and take pictures with it. I use it more on the weekends. Don't really text a lot during the weekend but do at night during the week as my husband is out of town every week.  I don't do a lot of talking on the phone.  But want to know about battery life if I'd notice a difference in it since I know people say that the battery life is shorter with the 4G phones. Where I live, I'll probably only get 3G so would that help battery or is it just the make up of the phone? A friend had the LG Spectrum and hated the battery life. She was charging it 2x a day. So has the spectrum 2 seen an improvement on battery life? 2.) Storage space:  I know that it has 16GB of internal storage which with all pre-installed apps probably brings it down to 15. But my current phone has 1gb of internal storage. I'm running out of space and having to uninstall most of my apps to keep space open.  Want to make sure that this phone I will not have that problem with. 3.)What is the picture quality like? I don't expect anything like my regular cameras, but I was really happy with the Droid Incredible 2 photos. Took some really nice ones. I love the fact that it had dual LED flashes.  I know the LG spectrum 2  has only one led flash.  So just wondering if subjects inside are well lit up? What is the quality of photos in low light.  DIC2 did good in low light indoors so just wondering about the LG spectrum 2. 4.)What is the ease of use like and size? I know it's bigger than my current phone so just wondering 5.) is the battery removeable? I know some new ones the batteries are not. So I want to make sure it is! The other phone I'm looking into is the Droid Razr Maxx.  How would this phone compare to that one? Also are there any other con's of the phone that I should be made aware of? Does pretty much every app work on the phone or do a lot of apps have problems with the phone? Thanks! Mel