I've been having issues with my new device, and tried all the troubleshooting steps. I was told I could exchange it in store, but was unable to. I tried to process the last two nights, but Live Chat ...
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I've been having issues with my new device, and tried all the troubleshooting steps. I was told I could exchange it in store, but was unable to. I tried to process the last two nights, but Live Chat is down (which, as far as I can tell, is the only way to do an exchange and not just a return), and it is past the phone hours. It's now day 15 with the phone. Am I out of luck?