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No. I asked about that, because I'd had previous experience with a Blackberry device that required it. They said I didn't need to do it. Is that the problem? If so, is there any way to addr...
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No. I asked about that, because I'd had previous experience with a Blackberry device that required it. They said I didn't need to do it. Is that the problem? If so, is there any way to address it from abroad? Thanks for being so helpful.
YES. I spoke on several occasions to Global Support reps. I purchased an international data plan and twice asked specifically if there were any additional steps that I needed to take to ready...
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YES. I spoke on several occasions to Global Support reps. I purchased an international data plan and twice asked specifically if there were any additional steps that I needed to take to ready my phone for international use both for data and for voice/text. On both occasions I was told that my international plan was enabled and would be available beginning yesterday, Friday, March 23. This is a huge problem for me and I need to remedy the situation immediately. Thank you for a prompt response.
I have just arrived in Spain and I have no service. I bought a data plan, and in two separate conversations, customer reps ensured me that no other steps were needed to activate my data and to u...
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I have just arrived in Spain and I have no service. I bought a data plan, and in two separate conversations, customer reps ensured me that no other steps were needed to activate my data and to use my phone internationally. I need to remedy this situation immediately. How do I remedy this situation. DO NOT respond by telling me to call customer service; I am unable to make any calls.