Thank you for being a loyal customer and giving us the opportunity to help. Many factors outside of Verizon’s control can contribute to indoor performance even in cases where you may have had ser...
See more...
Thank you for being a loyal customer and giving us the opportunity to help. Many factors outside of Verizon’s control can contribute to indoor performance even in cases where you may have had service in the past. Coverage may vary day to day due to a variety of reasons such as cell site changes, foliage, construction, population changes, and interference. In this area, you may have trouble making a phone call or using your service. We do have a lot of data customers on the UNM campus and the sites do tend to get loaded during peak times. Also, indoor coverage can be variable due to the adobe/thick walled nature of some UNM buildings. In short, coverage and speeds can be variable. We are working with UNM to bring enhancements to the campus, especially indoors through the use of small cells and spider cloud deployments, to improve the overall customer experience. TamaraH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!