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jgroland's Posts

Just found out that Verizon has been trying to collect a debt from an invalid ETF charge since late September 2010. I did leave Verizon for around 1 week in that time frame to try another prep... See more...
Just found out that Verizon has been trying to collect a debt from an invalid ETF charge since late September 2010. I did leave Verizon for around 1 week in that time frame to try another prepaid service, but it was awful compared to Verizon.  So I came back and was told because it was only 1 week that I could come back and not be charged and ETF and it would be like I had never left.  Apparently not, because when I came back my account number changed and the old account apparently did not get closed out right and went to collections for an ETF. So for the last 2 years Verizon has been showing up negatively impacting my credit report.  I have been enraged trying to get this off of my credit. Both calling Verizon and the Collection agency (CBE Group) have resulted in nothing but the collection agency trying to give me a reduced settlement of $300 and Verizon knowing nothing about it. I also went so far as disputing this Debt with Experian and Transunion with which they reported back to me saying that it was still a legitimate debt.  Obviously I still have service with Verizon even though I supposedly owe them supposedly $427.  Please someone at Verizon help me, or one of you kind community members who went through something similar help me out!
UPDATE: Sending both my phone and battery back to LG, Hopefully they give me a newer Hardware Revision and Battery.
I purchased my phone back in July of 2009 and it began to randomly power down in my pocket at work, I continued to use it despite its problem, until a few months later when I couldn't take it any... See more...
I purchased my phone back in July of 2009 and it began to randomly power down in my pocket at work, I continued to use it despite its problem, until a few months later when I couldn't take it anymore.  I took it to my local Verizon Service Center and  they updated the firmware and said that was the problem, well for awhile It was ok, then it started doing it again, so I took it back and they sent off for a replacement phone, well when they send you a replacement phone all they send you is the phone and not the battery, so again it was ok for awhile, but once it started doing it again, I was pretty sure it was the battery so.... when I found that flexing the phone shut it down... I tried it... and it worked.... But sometimes it doesnt shut down when you flex it...   So I think it is the battery, so when you get it replaced under warranty its not going to fix it because they aren't sending you a new battery.