It worked! thank you! Now I wish I knew what caused it to lock out or go blank to begin with. @babs-12 wrote: What has worked for me in this situation is holding the power button and volume down...
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It worked! thank you! Now I wish I knew what caused it to lock out or go blank to begin with. @babs-12 wrote: What has worked for me in this situation is holding the power button and volume down button at the same time until the phone resets. I hope it works for you. Good luck!