You can only reset the defaults on a Jetpack if you lost the admin password. Confirm your Jetpack Model number.  Look up the User Guide.  Complete the steps to reset that device.  Log in with the de... Ver más...
You can only reset the defaults on a Jetpack if you lost the admin password. Confirm your Jetpack Model number.  Look up the User Guide.  Complete the steps to reset that device.  Log in with the default credentials and reconfigure as needed.
Firmware update steps are here: https://www.verizonwireless.com/support/verizon-jetpack-mifi-8800l-update/ This suggests the firmware update is only OTA (over the air).
It does not look like VZW  has provided a software installation process for this model.  You will need to bring the device into a VZW store.  The other option is to work with a support rep on replaci... Ver más...
It does not look like VZW  has provided a software installation process for this model.  You will need to bring the device into a VZW store.  The other option is to work with a support rep on replacing it with a version of 8800L with the current firmware already installed.  Firmware related problems generally are supported even when the device is not.  It is worth a call/chat/visit with a VZW rep to see what the options are before you consider replacing the device.
If the SIM's are the same size then you are good to go.  If not then you will need to purchase and activate a SIM of the correct size. See page 9 of the Elipsis User Guide: https://ss7.vzw.com/is/c... Ver más...
If the SIM's are the same size then you are good to go.  If not then you will need to purchase and activate a SIM of the correct size. See page 9 of the Elipsis User Guide: https://ss7.vzw.com/is/content/VerizonWireless/Devices/Verizon/Ellipsis%20Jetpack%20MHS9001/ellipsis-jetpack-mhs900l-05182017-ug.pdf See page 10 of the 8800L User Guide: https://ss7.vzw.com/is/content/VerizonWireless/Devices/Verizon/Jetpack%20MiFi%208800L/User%20Manual/verizon-jetpack-mifi-8800l-um.pdf
If your screen is blank but the LEDs respond to power cables then the screen has failed.  You will need to service your Jetpack by calling it in for warranty work.  Work with a rep on this one.
I ended up getting the USA unlocked version of the Samsung Galaxy S8.  Specs confirmed it was compatible with CDMA (for activation) and the correct LTE bands (for data and VoLTE).   From there I foun... Ver más...
I ended up getting the USA unlocked version of the Samsung Galaxy S8.  Specs confirmed it was compatible with CDMA (for activation) and the correct LTE bands (for data and VoLTE).   From there I found a Verizon MVNO that fit my budget.  After a little trouble porting my number over I completed the activation and confirmed everything works as expected.  I now have VZW 4G LTE coverage in the basement where I work.  Thanks for the tips and info!  
Checked with VZW support on the Network Extender side. The rep that I spoke with suggest that the VZW Network Extenders are not compatible with MVNO's at all.  This has to do with the nature of the ... Ver más...
Checked with VZW support on the Network Extender side. The rep that I spoke with suggest that the VZW Network Extenders are not compatible with MVNO's at all.  This has to do with the nature of the device and how it VPN connects direct to VZW before allowing anyone to use the device.  I am under the impression that the Network Extender will only work with true VZW lines. Bummer, a single phone line at my level of usage is not cost justifyable with Verizons current offerings.  I'll keep searching for confirmation but I suspect what I want isnt going to work.
I checked with EcoMobile. The chat rep suggests that thier VZW/CDMA plans will be impacted by the CDMA retirement eventually, but the impact is still unknown.  All they know for sure is that they ar... Ver más...
I checked with EcoMobile. The chat rep suggests that thier VZW/CDMA plans will be impacted by the CDMA retirement eventually, but the impact is still unknown.  All they know for sure is that they are no longer be able to activate 3G/CDMA only phones.   They are accepting 4G LTE phones and can activate them over LTE.  Service should continue to work with VZW as long as EcoMobile has a relationship with them.  They already offer 4G LTE data on thier "CDMA" plan, they may need to update thier terms.  I suppose if the relationship breaks down after CDMA goes away I can always try another 3rd party that has a relationship over LTE with VZW. I think I have what I need to confidently move forward now.  Atleast I know the Samsung S8 version G950U is the correct one to choose to be compatible with VZW.    
If I am following the unlocked post correctly then the model number for the S8 should be the G965U1.  But when I look up that model number on GSMArena it is tied to the S9.  Might be a formatting iss... Ver más...
If I am following the unlocked post correctly then the model number for the S8 should be the G965U1.  But when I look up that model number on GSMArena it is tied to the S9.  Might be a formatting issue on the table. See the models/versions listed in the S9+ specs to confirm G965U: https://www.gsmarena.com/samsung_galaxy_s9+-8967.php See models/versions listed in the S8  specs to confirm G950U: https://www.gsmarena.com/samsung_galaxy_s8-8161.php Assuming there is a minor formatting issue with the table then this confirms I need the G950U1 model number for the "USA Unlocked" version of the S8 to be compatible with VZW.  Not sure what the "1" on the end of the model number is referring to but the G950U part matches up with my previous research.  Atleast I know that the S8 does support the bands that I need to communicate with the Network Extender where I work (13, 66 and 46) so there is a chance it will work on a VZW account. I'm not as concerned about HD voice or VoLTE at this time.  Getting any kind of voice or data reception will be an improvement from having to walk up the stairs to answer phone calls or check voicemails. You also mentioned that CDMA (3G) is going away at the end of 2019: https://www.verizonwireless.com/support/knowledge-base-218813/ This should only impact CDMA phone activations.  The Network Extender already offers LTE over band 13.  The S8 is GSM/HSPA/LTE and see band 13 so I would think I would be fine. Though, I might have a problem if I choose a 3rd party VZW carrier who caps me at 2GB of LTE then bumps me down to 3G/2G for any overages.  The Network Extender may not be able to provide the appropriate 3G/2G data connection after I get cut off from LTE.  All of the 3rd party VZW providers I have looked at list thier VZW network as CDMA right now.  That must be for 3G reasons.  I hope all that is important is that they are authorized VZW lines and that my extender will service them over whatever the phone supports at the time. Let me know if you can think of any other snags with my plan.  
Hello, I work in a basement where the only incoming cellular reception is from a Verizon Network Extender for Enterprise. Specs on the VZW NE suggest that the device broadcasts over bands 13 (LTE),... Ver más...
Hello, I work in a basement where the only incoming cellular reception is from a Verizon Network Extender for Enterprise. Specs on the VZW NE suggest that the device broadcasts over bands 13 (LTE), 66 (AWS) and 46 (5 unlicensed GHz). Specs on the Samsung S8 suggest that the phone supports bands 13, 66 and 46 too:  https://www.gsmarena.com/samsung_galaxy_s8-8161.php In theory if I find a phone that operates over those bands I can atleast see the signal from the NE.  If the phone recognizes those bands for service I will be good to go. As I research models it seems that there are many variations of the S8, some GSM, some CDMA and some hybrid or unlocked.   This phone (G950U) mentions that it is exclusively for the VZW Network: https://www.amazon.com/Samsung-SM-G950U-Verizon-Certified-Refurbished/dp/B078YXD7F6 This phone (G950V) mentions that it is unlocked and should work for any carrier: https://www.amazon.com/Samsung-Galaxy-SM-G950V-Certified-Refurbished/dp/B074PYB8PR GSMArena suggests that the G950U stands for "Unlocked USA", which I would think should be a safe choice.  But the G950V stands for "USA Verizon" which would be the safest choice, assuming it is compatible with a 3rd party carrier.  However, GSMArena also mentions that both of these versionse are GSM, there is no mention of CDMA support like I see for a different device like a Droid Turbo.   Would either of these phones versions work over a CDMA 3rd party Verizon provider and the VZW Network Extender?        
Sounds like you found a limitation of the Network Extender.  Network Extenders are not full blown cellular towers like the ones outside your home.  They only provide the minimum number of the channe... Ver más...
Sounds like you found a limitation of the Network Extender.  Network Extenders are not full blown cellular towers like the ones outside your home.  They only provide the minimum number of the channels and frequencies necessary to operate your End User Devices.  Due to that limited functionality I'd guess that whatever is driving eSIM on your iPhone breaks/does not have the right communication to work.   See this document from Apple: https://support.apple.com/en-us/HT209044 Both of your phone numbers can make and receive voice calls and send and receive SMS and MMS. 2  Your iPhone can use one cellular data network at a time.   It might be worth checking in with Apple to see if they have any limitations with this technology and home network extenders.  Id guess they have the same limitations with other Service Providers and home network extender devices too.
Dropped internet connections inside the home usually boil down to two common problems: - Distance - Interferance   You can minimize distance issues by placing the Jetpack as close to your local t... Ver más...
Dropped internet connections inside the home usually boil down to two common problems: - Distance - Interferance   You can minimize distance issues by placing the Jetpack as close to your local towers as you can.  That might be near a certain window on a certain side of the home on the top floor.  The range of the Jetpack's WiFi signal is very limited so you would need to look into alternatives to extend its connection to your devices. You can minimize interferance by eliminating cross talk and obstacles between the sender and the receiver.  Line of sight is best.  Obstacles like walls, bricks, water, metal, etc will all degrade the communication.  You can also experiment with switching WiFi Channels incase your current one is too crowded with chatter from other devices. If you find the Jetpack performs better when it is closer to the window then a Jetpack may not be the best device for your home.  VZW offers better devices that act more like a traditional modem such as the 4G LTE Home Router and USB Modem+Home Router combo devices.  Jetpacks are intended to be used on the road in short bursts and usually do not perform very well inside the home due to the limitations of its mobile technology and design.
If you have no service then you need to look into alternative ways to get service to your home.  Otherwise VZW will be of no benefit to you.   For example, if you have a cable broadband internet con... Ver más...
If you have no service then you need to look into alternative ways to get service to your home.  Otherwise VZW will be of no benefit to you.   For example, if you have a cable broadband internet connection you can purchase a Network Extender.  The VZW Network Extender is essentially a mini cell phone tower that operates inside your home by connecting to VZW through your internet connection.  Considering you describe the area as a heavily populated suburb of DC I'd thinkt that high speed broadband service providers should be available to you.  Leverage those connections to extend to your VZW celllular devices.   Or you could chose to invest into a repeater and amplifyer system.  These go beyond the scope of the VZW community so you may need to talk to someone in your area for specifics.  The general idea is that you can setup and configure antennas in a place where there is reception, then pipe it down into your home where you plan to use it.  However, an antenna/amplifier combo can only work with the signal that is available, no signal means no amplification, which means you are out of luck.    
The Jetpack should have some way to display its IP Address from the control panel.     Type the IP Address of the Jetpack into a web browser after you connect a PC to it.  The IP Address will bring... Ver más...
The Jetpack should have some way to display its IP Address from the control panel.     Type the IP Address of the Jetpack into a web browser after you connect a PC to it.  The IP Address will bring you to the Jetpack web admin page.  You can manage your Jetpack through the browser from there.  The password to the admin page should be somewhere on the control panel of the Jetpack too.
You will need to explore your environment and see if it is reception related to your home, neighborhood or the towers in that area.   Bring the Jetpack on the road for a trip and try it out somewhe... Ver más...
You will need to explore your environment and see if it is reception related to your home, neighborhood or the towers in that area.   Bring the Jetpack on the road for a trip and try it out somewhere else.  Compare the results.  If the problem follows you around to the next town then it may be somethign with the Jetpack.  If not then you know it has something to do with the reception near your home.
There shouldnt be a need to delete anything from the Jetpack.  The Jetpack will connect to anything that enters the correct password.  There is no limit other than the number of current connections a... Ver más...
There shouldnt be a need to delete anything from the Jetpack.  The Jetpack will connect to anything that enters the correct password.  There is no limit other than the number of current connections at a given point in time.  Most Jetpacks cannot handle more than 10 concurrent connections at once.
See page 2 of the User Guide: https://www.verizonwireless.com/dam/support/pdf/user_guide/verizon-jetpack-mhs815l-qrg.pdf press the Power button quickly, when the display is on, to cycle through the... Ver más...
See page 2 of the User Guide: https://www.verizonwireless.com/dam/support/pdf/user_guide/verizon-jetpack-mhs815l-qrg.pdf press the Power button quickly, when the display is on, to cycle through the menu: • 1st press shows data usage information. • 2nd press shows Wi-Fi Name. • 3rd press shows Password. • 4th press shows Settings & Info http://my.jetpack • 5th press returns to the Home screen. Accessing Advanced Settings To access Advanced Settings and manage the Jetpack, sign in to the Jetpack Admin website by following the steps below. 1. Connect your Wi-Fi–capable device to the Jetpack using the steps outlined in the Connecting Devices to the Internet section. 2. Open a web browser on your connected device and enter http://My.JetPack or http://192.168.1.1. 3. Sign in with the admin password. The admin password is the same as your admin password is the same as your Jetpack’s Wi-Fi password.NOTE: You can change the admin password and Wi-Fi password on the Jetpack Admin website. Resetting Your Jetpack To power reset your jetpack, follow the steps below. 1. Open the SIM card slot cover. 2. Use one end of a small, unfolded paperclip to gently press the Power reset button until the Jetpack turns off and on again. NOTE: Only use this button when your Jetpack requires a power reset. The Power reset button is provided because your Jetpack battery is not removable. To reset your Jetpack software to the factory default settings, follow the steps in Accessing Advanced Settings and then go to Jetpack Settings > Jetpack > Factory > Reset   Perhaps you have a WiFi profile saved on whatever device you are attempting to connect to the Admin page from.  If the profile is incorrect the Jetpack might not let you connect.  You could connect with a different device temporarily or attempt to find and remove the old WiFi profile on the original device.  One way or another if you are correctly typing in the password from the Jetpack and match the password security mode (WEP, WPA, WPA2, etc.) then you should be able to connect.
When troubleshooting issues over wireless it is best to sit in the same room as the Access Point (your 4G LTE Router).  This minimizes issues with distance and interferance.   Then run a speedtest.n... Ver más...
When troubleshooting issues over wireless it is best to sit in the same room as the Access Point (your 4G LTE Router).  This minimizes issues with distance and interferance.   Then run a speedtest.net test to see what your speeds are.  Report your findings to us. If your numbers are within the expected range then the problem is something environmental with your WiFi. If the numbers are not within the expected range then you may have damaged hardware or a service issue.  There are many steps you can try to isolate this problem down further.    
There are two ways to work around the VZW NAT firewall: - Setup a VPN server and install a VPN client somewhere on your network.  Then forward all local camera traffic to the VPN server.  Log into t... Ver más...
There are two ways to work around the VZW NAT firewall: - Setup a VPN server and install a VPN client somewhere on your network.  Then forward all local camera traffic to the VPN server.  Log into the VPN server to see your remote cameras. - Purchase cameras with Cloud services.  Cloud services punch through the VZW NAT and talk to a centralized public server.  You then connect to that cloud service website to access your cameras instead of connecting directly into the cameras like you would if they were on your LAN.      
The typical resets are as follows: 1. Reboot the jetpack. 2. Reseat the SIM Card.  Power down, remove back cover, remove SIM, wait 5 minutes, reassemble and test 3. Reset the Jetpack. Power on, re... Ver más...
The typical resets are as follows: 1. Reboot the jetpack. 2. Reseat the SIM Card.  Power down, remove back cover, remove SIM, wait 5 minutes, reassemble and test 3. Reset the Jetpack. Power on, remove back cover, press teh reset button with a paper clip for 15-20 seconds, reassemble and test.   Try these options first to see if your problem is temporary or not.  If not then the next steps are to collect more information to figure out if your problem is isolated to your device or service area.