I had a chat conversation with an agent on Dec 28th regarding new iPhone XS pricing. I was told that my bill would go up $2 a month from what I was currently paying. I confirmed this 3 separa...
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I had a chat conversation with an agent on Dec 28th regarding new iPhone XS pricing. I was told that my bill would go up $2 a month from what I was currently paying. I confirmed this 3 separate times within the conversation and I was assured that I was correct. So I placed the order for the new phone. Now I get my bill and it's $18 more a month and customer service will not rectify this. They will offer me a $14 credit for 4 months.