I have a two year old Ellipsis 7 that was rarely used. Maybe turned on 5 or 6 times over the 2 years we owned it. Last month I turned off the data plan since the unit was getting so little use....
See more...
I have a two year old Ellipsis 7 that was rarely used. Maybe turned on 5 or 6 times over the 2 years we owned it. Last month I turned off the data plan since the unit was getting so little use. Last week I tried to turn the unit on and it would not boot. I went through the trouble shooting steps; trying different chargers, connecting to a PC, holding down the power button with the down-volume button. The unit seems dead. No boot up sequence and no signs that it is even taking a charge. Since the unit is out of warranty, I opened up the back cover and tested the battery. It showing slightly over 4 volts on the voltage meter which is above the required 3.7 volts. I left the battery disconnected in hopes that would help reset it, but still nothing. The unit was never dropped or damaged. It spent most of its life just collecting dust. Now that I want to use it, it seems completely unresponsive. This seems odd for a product that was almost never used. I could try a new battery, but I'm concerned it may be a waste of money. Does anybody have any suggestions? Thanks,