suggams, we value your 5 years of loyalty and we are sorry to hear that you are experiencing challenges with receiving service on your phone. You've come to the right place for assistance, and I'...
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suggams, we value your 5 years of loyalty and we are sorry to hear that you are experiencing challenges with receiving service on your phone. You've come to the right place for assistance, and I'm confident that we'll be able to restore functionality to your phone, so that you may stay in touch with your parents. To clarify, what happens when you attempt to make a call, or send/receive a text message? Do you get any error messages? Does your service improve in other areas? Looking forward to hearing back. LorenzoP_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!