Ok so I have the Unlimited plan, talk text and data. I have a Jetpack and a smart phone. My monthly bill is about $120. After I exceed so many gb of data, both on my phone and through the jetp...
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Ok so I have the Unlimited plan, talk text and data. I have a Jetpack and a smart phone. My monthly bill is about $120. After I exceed so many gb of data, both on my phone and through the jetpack, my speeds are reduced to 3g speeds. after another number of gb of data, I'm 'deprioritized' and my speeds are reduced to nothing. It's literally unusable. I don't mean so slow I have to wait a bit, I mean actually LITERALLY unusable. Some websites load extremely slowly, some won't load at all. I cannot stream download / upload simple images to facebook or imgur. This speed test was taken using the Verizon speed test. This is pathetic, and this was only a few days into my billing cycle. Why am I paying for internet that I can't use 75% of the month, despite it being advertised as 'unlimited'? My data is clearly being limited in several different ways. I use a lot of data. I'm on my computer all the time. As an artist I make my money through streams and social media, and I have to be online to do so, with reasonably fast speeds. I don't mind paying extra for unlimited data to not worry about going over. I don't mind paying extra for better service. I don't even mind paying extra for faster speeds. At this point I'm not getting any of these things. Now here's my question. Can I pay more to not have my speeds reduced to 3g? Can I pay more to not be 'deprioritized'? Can I pay more to not have my internet limited? Can I pay more to have a truly Unlimited plan? To be honest I shouldn't have to pay more to get the service that I'm ALREADY paying for. I shouldn't have to, but I'm willing to. Because right now I'm paying a lot for a service that I'm not getting.