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OMGitsAroach's Posts

I've tried both with no change in network speeds.
Zip code is 63755. I'm using an iPhone 7 Plus. This is the only phone from my plan in this location. I can provide some additional information since I opened this thread. As stated above, I'm... See more...
Zip code is 63755. I'm using an iPhone 7 Plus. This is the only phone from my plan in this location. I can provide some additional information since I opened this thread. As stated above, I'm a Network Engineer for another telcom company. My company provides "last mile" fiber services for some Verizon towers in my area. I was in a hut at one of these towers doing some maintenance on the night of the 13th and did some testing. I was receiving around 30x30 meg. Mostly all of my problems were gone at that time. Since then, I've went into my phone and "reset network connections" option and saw a small gain in speed but since has went back to the same normal speeds. I'm unable to stream videos on Facebook and it takes forever to load pictures in Facebook and Snapchat. Youtube is hit or miss. Sometimes it streams just okay (assuming they are low quality videos). Last night I streamed some "low quality" video on Netflix and didn't have any issues. Seems to be a speed issue for sure. My question is why it just all of a sudden happen? About 3 weeks ago I was getting amazing speeds and never had issues streaming video or loading things. I had AT&T previously and swapped to Verizon specifically because of the amazing quality of the connection at my home. Thanks, Alex
I've been having issues with speed for about 2 to 3 weeks now. I seems to have happened around the time I upgraded to the "Unlimited Plan". I'm getting about .25 meg (quarter of a meg) up and dow... See more...
I've been having issues with speed for about 2 to 3 weeks now. I seems to have happened around the time I upgraded to the "Unlimited Plan". I'm getting about .25 meg (quarter of a meg) up and down at best. I've taken multiple troubleshooting steps to make sure it's not an issue on my part or location/signal issues. Firmware is up to date. I'm a Network Engineer for a large telecommunications company so there's no need to bother with asking if I've done basic steps. I can't seem to find any issues and my problem appears to be possibly a bottleneck or rate shaping on the Verizon end. As a side note, prior to my switching to the unlimited plan, I was getting roughly around 10 meg up and down very consistently, even at peak times. My speed issues now are pretty much all the time so it doesn't sounds like I'm being traffic shaped during peak hours. This connection is very important to me, it's my only source of internet at home and I'm on call 24/7 for my company. Any help would be appreciated. Thanks, Alex