KSGerber's Posts

The Verizon S21 Ultra has 128 GB and 256 GB memory available. The unlocked has those in addition to 512 GB. If you have to have 512 GB then get the unlocked. Be aware some Verizon apps won't work. They are mentioned by others posting.

The unlocked phone will work but some Verizon apps may not work like Visual Voicemail, WIFI calling etc. You can order a Verizon phone on the Samsung website. I think it around the same price as unlocked. I think it is better to get the carrier phone if other things are equal.

Your phone thinks it is wet at the charging port. If it is, then it must be dried. I had my phone give me the same message when it got wet.   I would recommend putting the phone near a bright light bulb that is turned on like a lamp. A few inches away is good where you can feel the warmth of the bulb, not too close or far. Have the charging port of the phone face the light bulb. Leave it there with the light on for a few hours. This worked for me.  It dried out the port.

From what I understand, The texts sent that say delivered are sent to Verizon phone customers. Verizon knows that their customer received the text. The texts set to customers of other cell phone providers just show sent. Verizon cannot confirm they received the text. Just that it was successfully sent.

I'm sorry the 3rd party protection plan provider did not do what they were supposed to do and fix or replace your phone. Have a few questions. Have you tried another charger? It may be your charger that is bad. If something small got into the phone USB C charging port such as some lint or debris that may cause your charging port to not work. I had a few years ago some lint do this. The phone manufacturer, I'm guessing Samsung may fix the phone under their warranty if it is still covered. Just some suggestions that may help.

If you phone got wet, especially at the charging port, the phone won't charge as stated. If you dry out the phone at the charging port then your phone should work. If it is an error, you could use a wireless charger as stated previously. A good method to dry out your charging port faster is to put your phone charging port near a light bulb ( few inches away) and let the light and heat dry out the moisture faster, perhaps a couple of hours.. This has worked for me. Good luck.

I read the web postings about it. Samsung is going to update the S9 to Android 10. It will probably be shortly after the S10 is updated. I've been with Verizon for nearly 20 years. They don't publish when an update is coming out until it is about to come out. It usually takes a few months of beta testing before an update comes out. Normally Verizon will put the update out shortly after Sprint and At&t put their's out. I'm guessing but I have seen it that way over the years. Most likely it will be very early 2020.

It may be that when you activated your new phone, Google and or Verizon cloud downloaded your old info from your old phone to your new one. If you aren't on WiFi you can use a lot of data with address book, email set up info, photos, music, apps being transferred from old phone to new one. Apps updating on new phone. Your new phone updating with the newest android OS updates. That is my guess and it should be a one time event.

An SD card is great move your pictures, videos, music etc to it.You can also clear up memory by deleting old emails (empty trash). Get rid of temp files. Clear your web browser. As stated by others. You can go Settings>Device Maintenance>Storage and get rid of temp files and files you don't need anymore. Get rid of downloads you don't need anymore.

This may or may not help you. It did help me when my phone is sometimes laggy. How much free space do you have in internal storage? You should have at least 2 GB or your phone will be slow. Move files to the SD card (if you have one). Delete the Trash on your emails. Do you have a lot of Apps running in the background? You can stop ones you don't need running in the background by going to Settings>go to Battery>Save Power> choose Apps that you want to save power with by closing. This will speed up your phone some. You can also open the MyVerizon app>select Devices>click on the phone you have> choose Run Device Health Check> Go to Storage>select Clear All. This can speed up your phone also. You can also go to Performance and see if any apps are using a lot of resources. You may have an app or two that did not update properly and are sucking resources. You may have to uninstall and reinstall some apps. See what apps are using a lot of power. Just some suggestions. Hope it helps.

Exactly. The problem is with the app since the Nougat update. I sometime get spam calls and I block them. I work nights and I hate getting woken up in the day. It is more convenient to block the number on my phone but I just log on with my laptop and can do it. At least I am not alone with this. Thank you for letting me know that.

The MyVerizon app cannot be uninstalled. I disabled it and then enabled it and reinstalled updates. I have tried everything. The problem is not on my end. The app has a problem. It needs to be fixed. It is not a big deal since most of the app works fine and I can update blocking phone numbers online with my laptop. There seems to be a slight difference with the MyVerizon app withe those on older calling plans and the new plans according to the app info on the google play store. The app worked fine before Nougat. So far this is the only problem I've had with Nougat. I appreciate the help but people are suggesting things I have already tried and stated earlier.

I have not downloaded any new apps. I rebooted in safemode, no change. The only change  is upgrading to Nougat 7.0. I think there is a problem with the MyVerizon app. It only crashes and closes when I want to do the Manage Family Safeguards and Controls and enter my password. Everything else on the app works fine such as pay bills or check data usage. I think the problem is with the app not my phone. I had a news app not work well and crash on occasion when I updated to a newer version of android a while ago, a few months later they fixed the app and it worked fine. I think there is the same problem here. I don't do it very often and I guess I will update my block phone # list on my laptop to the Verizon web site.

I updated the app. I can't uninstall and reinstall the app because Verizon won't allow it. I even disabled the app and re enabled app then re updated it. I can sign in with my password and everything on the app works great except if you want to go to the Manage Family Safeguards and Controls then enter the password. If you go to that, the app crashes and closes. No error message. The app is messed up. I am on an old calling plan. There is a note in the Playstore for MyVerizon stating that I have a new icon but the same My Verizon app experience is same as before. It worked when I had 6.0 but 7.0 does not work with the MyVerizon app with Manage Family Safeguard and Controls. Everything on the app works great except this one thing. There is a problem with the app.