Zip is 77968, I can put my address in your website to view coverage and it shows EXCELLENT 4G coverage at my address. My house is suddenly a dead zone yet I can walk right out my back door and ha... Ver más...
Zip is 77968, I can put my address in your website to view coverage and it shows EXCELLENT 4G coverage at my address. My house is suddenly a dead zone yet I can walk right out my back door and have one bar. No construction in the area, no new buildings that went up. I walked through all the trouble shooting steps last night via vzw on fb to no avail. Still sitting with NO SERVICE on 4 devices this morning. I want to understand how as a customer I am supposed to know that I am in a variable coverage area when the entire area where I am at on Verizon's coverage map is completely red. I never would've went with a carrier with that type of coverage, the map is either incorrect of extremely misleading and its extremely frustrating to be told that wifi calling is now our solution because verizon refuses to send anyone out to investigate.
We are having the same issue suddenly, have been completely fine in our home and now all 4 devices have NO SERVICE. Completely unacceptable for what we pay to have VZW service!
We have been longtime verizon customers, have never had an issue with coverage or service. We have lived in our current home for a year and a half with no issues, coverage and signal have always ... Ver más...
We have been longtime verizon customers, have never had an issue with coverage or service. We have lived in our current home for a year and a half with no issues, coverage and signal have always been fine. Very few dropped calls during that whole time. Of course we just upgraded to new phones that we are still paying on as we have always been pleased with the coverage and service we have gotten. Suddenly yesterday in the middle of the day all 4 devices on our acct go to NO SERVICE. It has now been almost 24 hours like this. I reached out to VZW on fb last night and they walked me through various steps to try to troubleshoot and the only answer I get is I'm in a variable coverage area. Why is this suddenly coming up? We have never had an issue before and if I had known we were in a "VARIABLE COVERAGE AREA" I would've went with a different provider when we moved. The analyst on fb could only tell me it SHOULD come back eventually but zero time frame or reason as to why we are suddenly in a dead zone. As soon as we leave the house the signal starts to come back, nothing has changed in our neighborhood, no big buildings that have went up that could possibly block signals etc. Has anyone else been through this, did your signal ever come back? I feel like we are just going to have to jump ship and go with a different provider as we work from home and can't be without our devices. We are located in Inez, TX 77968 and apparently there are no outages in our area, just our dead no service house I guess.
Same issue, just started yesterday. Suddenly my house is a dead zone and all devices show NO SERVICE,  as soon as we leave our signal comes back but why all the sudden and no help from verizon ot... Ver más...
Same issue, just started yesterday. Suddenly my house is a dead zone and all devices show NO SERVICE,  as soon as we leave our signal comes back but why all the sudden and no help from verizon other than we are in a variable coverage area but we've never been told that and would've went to a different carrier initially if we had known. They say it should eventually come back but no timeframe and no reason why all the sudden we are just out of luck. Extremely frustrating for what we pay for 4 devices.