rgang50's Posts

I have read someone tried to fit the Note 8 in the Gear VR 2016 with difficulty. And booted the system ok. Need more opinions on this as Samsung is not backing this claim and recommending their newer Gear VR designed for Note 8. Hence the dilemma and question. Early adopters amongst us please share your experience. Thanks.

Try this - Settings > Display > Always On Display (if on) > Layouts > Show Notifications (turn slider off) OR Display > Always On Display > Show always (slider off) Not sure which of these if any will work for you.

Kathy65793, Dbeak: It has been documented in many discussions within this forum and I do my best to paraphrase: $25 rebate for inconvenience for first Note 7 recall. $100 promotional rebate if replacement Note 7 (that is Note 7 #2) is exchanged for any Samsung smartphone. Note the stipulation that replacement phone be Samsung brand to receive $100. So in my case as I stayed with Samsung and have only one phone subscription, my total rebate was $125.00 This is no mistake. This further leads me to suggest that a family with two phones (note 7) who bought them before the first recall and stayed with Samsung brand should receive $250.00 as loyalty/inconvenience rebate.

Your suggestion was spot on. On line chat got me my $20 refund within a minute. Whereas the live conversation with a rep and her supervisor informed me: "When you bought your phone (S7E) online to replace your Note 7 you signed an agreement to pay $20.00 upgrade fee for the phone. You currently possess and use this phone. This is standard Verizon policy and there will be no refund". I was stunned. The entire context of Note 7 recall was set aside. This is stonewalling at its best. Way to go Verizon Wireless hire more of these specialists in your call centers.

Yes Kathy65793 you must followup and protect your interests. In this recent exchange (today) with Verizon Wireless Reps I have nothing but disgust for them. But it is my money and I intend to claw back every penny that has been charged without a basis. I intend to keep at it. Neither you for I are looking for free-bees and handouts from Verizon so to be denied refunds of erroneous charges, is a rip-off and is not acceptable. Suggest you put on your battle dress Kathy. Let us keep comparing notes.

You experience is disheartening but reflects the weakness of some of the reps and their supervisors in the call centers. Just have to stick with it. Fortunately, accounting is numbers that is not easy to fudge. Eventually you get someone who sees the problem and fixes it for you.

You are correct in what you say. However, in my case I purchased the Note 7 in August 2016 before the first recall. Subsequently, I went thru two replacement phones. The final replacement was in October when I returned my 2nd Note 7 for S7E. The online purchase menu forced me to pay a $20.00 upgrade fee during the second replacement in October 2016. I am disputing this upgrade fee during the second replacement in October. The $100.00 promotion I received in December 2016 was for staying with Samsung. If I am wrong in my assessment do let me know.

Very good Candiceh_vzw. As I have stated in another thread, I spoke with a live Verizon Wireless Rep and he told me that Verizon is not sending out return boxes and that I should be receiving it directly from Samsung. So you should sort it out among yourselves what is what, then post the info it in the bulletin section of this forum. Everyone will benefit that way from a singular Official announcement. As far as I am concerned I have received a special box from a Fort Worth TX address. The instructions were clear in that they wanted just the Note7 to be returned. Details of how to pack the phone were clearly stated. This I have done and dropped it off at the nearest UPS Office. I am done and dusted with this Note7 experience. Again thank you all the same for your clarification.

Spot on Ann154, they all form the sample population from which to draw the next design clue. If we were to list the numbers who favor the ext storage facility why ignore them when one could have easily incorporated that requirement to give the product wider appeal.

Agreed, but you dont see me buying into that logic for a variety of reasons. Consequently, I question the wisdom of consumer product design based solely on corporate vision while ignoring public opinion, specially the results of a similar past experiment (Note5) and its critiques.

Since you ask - I grant you the 128GB should cost more than the 32GB but Google has 128GB Pixel XL priced same as Note 7. So for me the equation to resolve is: Pixel XL (128GB) without S-Pen == Note7 with 64GB and expandable with external SD. It does not work for me maybe because I have quantities of high performance micro SD cards in 32GB, 64Gb and 128GB denominations sitting in my storage bin. I have enormous respect for Google and the designers there. But their decision to drop the external storage is a head scratcher, more so after Samsung's experience with Note5 and criticism they faced.

Only 32GB, no SD storage and no pen.  The larger memory model too expensive. Dont like clouds never trusted them. too many times corps have said trust us and then sold out (reference senate testimonies under immunity by telecom execs). Everything else about Pixel is good, but nothing close to Note7. My preference is for S8+ or the possible Note8 next year.

Very good Marcuss_vzw. I followed your advise and called customer support. I was fortunate enough to get a live soul in a reasonable amount of time. I was informed that Verizon is NOT sending out any fireproof boxes. These boxes are supposed to come from Samsung and the Note7 are to be returned to Samsung. This is news to me. Neither you or any of your fellow Verizon reps have said this in your posts. So can you verify that my info is correct? secondly, how does Samsung get my mailing address if I have not registered the Note 7 on their website? and thirdly, how do I verify Samsung is sending me the return box to my home address (that is where I received my first Note7. I picked up my second Note 7 at a Verizon Corporate Store)? Your response is greatly appreciated.

Amazon and the marketplace vendors have accepted my return of the Note 7 protective case and screen protectors for a full refund. In one case I had to parcel post the screen protectors. This was refreshing experience. Something I had not expected. Kudos to Amazon for setting a precedence and holding their marketplace vendors to follow suit.

Dnip8767: You have summarized the beauty of double entry bookkeeping and Verizon applies it rigorously. However in my case I had to pony up for an upgrade fee as well. That is upfront payment of upgrade fee plus sales tax. Let recount how many times I had to do this - First when I bought my beautiful brand spanking new Note7. Second when I returned my first Note 7 and got my interim replacement phone, which was a S7 (upgrade fee + sales tax on S7). Third time when I was informed my 'good' Note 7 was ready for pickup, again upgrade fee+ sales tax on the 'good' Note 7. Finally, I had to exchange the banned 'good' Note 7 and this time I got the S7E. So again I paid upgrade fee + sales tax. That was a total of four times. Dont get me wrong, all the extraneous upgrade fees and sales taxes will be refunded in due course (maybe up to 2 billing cycles). But it is a matter of pay now collect later for the consumer. Hopefully all customers have the credit card resource to absorb this 'temporary' hit. And guess what - Verizon phone sales for October will show a favorable but a misleading spike. Wall Street loves this, so be watching the market stock prices to see if it plays out favorably for Verizon.

Andrea_vzw: I have no option but to wait for the special fireproof 'return box' in order to return the Note 7 in my possession. I received my second replacement S7E on Oct 13. So I will do as you say and wait the two weeks as you have recommended. Thanks for responding.