To be fair, they HAVE rewarded loyalty by allowing you to keep a service that is no longer offered.... It also sounds like they aren't trying to take this away from you, so if I am understandi...
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To be fair, they HAVE rewarded loyalty by allowing you to keep a service that is no longer offered.... It also sounds like they aren't trying to take this away from you, so if I am understanding correctly-- you are upset because they won't let you keep a grandfathered plan AND pay a lower price?!?! New plans that don't include this old unlimited data feature are priced lower and so the simple fact is you have to choose whether you want new plans and pricing OR old plans and pricing. I'm also confused by the "ungrateful" comment. Verizon is a business that provides a service when you pay for that service. If you feel you are not getting the services you should for the amount that you are paying, either adjust what you are receiving, what you are paying, or go somewhere that has services you do want for the price that you are willing to pay.