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COUPONCASTLE's Posts

Cloud deleted no warning
by in Verizon Cloud
‎06-24-2018 08:35 AM
1 Like
‎06-24-2018 08:35 AM
1 Like
Last week i found out all of my cloud data under verizon free data was deleted because I did not get the paid plan. I received no notification about this change. NONE. Two verizon reps verified n... See more...
Last week i found out all of my cloud data under verizon free data was deleted because I did not get the paid plan. I received no notification about this change. NONE. Two verizon reps verified no history of notifying me. It apparently was deleted back in April 2018.  I had this for about 3 years as part of my original contract. I lost pictures I can not replace. I have been trying to find out if i can get these back from various calls to Verizon. I would have paid for the sevice (blackmail) if I would have known even though this seems to violate my original contract to not lose the pictures.  This is the most callous mean thing I have every experienced from a company. Can I get my photos back??? I have been a long term Verizon customer. This is irresponsible.
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Re: All pictures deleted from cloud service
by in Verizon Cloud
‎06-22-2018 06:19 AM
‎06-22-2018 06:19 AM
Same thing happened to me Just found out about this in June 2018. No warnings what so every. No text,no email , nothing in writing telling me this was going to happen. I have been using the free... See more...
Same thing happened to me Just found out about this in June 2018. No warnings what so every. No text,no email , nothing in writing telling me this was going to happen. I have been using the free cloud service since I got my phone 3 years ago. This is awful. They deletedy stuff in April more than 30 days ago telling me they can't retrive it. This is the lowest, most shameful act I have experienced by a company. I am furious over this.