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iPhone 15 Plus. Newphoria. Get it on us with select Unlimited plans. New line req'd. No trade-in req'd. Online only. Ends 3.31. Buy  |  Details.
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Roco32373's Posts

Took 55 minutes but I finally got through. She was nice. All I had to do was verify my account PIN and read back the number on the text she sent my phone number.  Easy.
Still on hold...51 minutes and counting....
So I placed an order for a new line/iphone today online for my account. A few hours later, I get an email saying the Fraud Department needs me to call them. I have been on hold for over 20 min... See more...
So I placed an order for a new line/iphone today online for my account. A few hours later, I get an email saying the Fraud Department needs me to call them. I have been on hold for over 20 minutes now...how long does this process take? And why do I even need to do this??