Dear Verizon, My contract is just about up, and I would really like to stay, but you're not giving me many reasons to. I would welcome your feedback on any of these issues: You're breaking...
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Dear Verizon, My contract is just about up, and I would really like to stay, but you're not giving me many reasons to. I would welcome your feedback on any of these issues: You're breaking your own contract. I've purchased my "Unlimited Data Plan", which you are now limiting. Don't give me your "We're not limiting your data just reducing the speed" argument -- reducing the speed (throttling) reduces the total amount of data that I can use in a given interval. I'm paying for Unlimited Data, so why are you limiting it? Your own ads tout streaming video, downloading, mobile browsing, staying connected... My activities are no where near what your ads tout as typical behavior, but apparently you're unhappy that I'm actually using the data plan that I paid for. You're forcing me out of my current plan. If I want to upgrade to 4G - which I do - I'll have to give up my "Unlimited Data Plan" in favor of your tiered usage plans. That might not be so bad except that your rates are high and your overage changes are obscene. You're not covering the most useful location for me: the Boston subway system. AT&T and T-mobile have full coverage. The T has announced new infrastructure to support everyone, but so far Verizon has shown no interested in expanding coverage through the system, leaving us with only 4 (four!) covered stations. You're charging me for text messages. Data is data. you charge the sending and receiving of SMS messages. I'm already paying for a data plan. You're double-charging and double dipping. You're charging both parties on a phone call. Again, double dipping. You're charging me for using using my phone as a hotspot. My data. Why do you care how I use it? Again, double dipping. You keep charging me for a phone I've already paid off. You'll subsidize my phone and amortize the difference with an elevated fee on a two year contract. But then after two years you don't drop the fee. Why am I still paying? So. I've shown you the decency of avoiding all the expletives that you're inducing in me, how about the decency of a response? I expect you won't. I expect I'll have to settle for just this being a cathartic rant. I expect I'll be looking into other providers. Anyone else sick of these practices? Any solutions out there?