HCCAUS's Posts

I have to use WiFi calling inside my apartment, otherwise I won't be able to make calls at all. However, even with my 155Mbps Internet, sometimes I do not get calls. I've read people complaining in my area from online communities (e.g., cell reception reporting websites) The addresses that they posted were within the red box I provided in the previous post.

It's been like this since 2015 August. That's when I switched from T-Mobile. My wife's phone is also experiencing the same issue. We both use Note 5, purchased directly from Verizon store 840 N Michigan Ave, Chicago, IL 60611) I do not have friends who uses Verizon in my area. The reception is very bad and sometimes don't get service at all. Above red square is the area that I'm concerned about. If I enter a building, it is hard to get a reception. When I'm in a restaurant, supermarket, gym... no reception or 1 bar of 3G or 1 bar of 1X connection. I have tried switching out my SIM card by exchanging from the store (actually done it twice on mine and once on my wife's), factory resetting more than 3 times and so on. Better receptions can only be obtained when I'm outside of the red box above but it really depends where I am. I have to assume that my phone is consuming more battery than usual due to poor reception from Verizon, where my phone is trying to amplify the signal by juicing out the batter power. I'm seriously considering to switch back to T-Mobile or some other carriers. I live in a 7th floor apartment and having no reception is ridiculous and nonsense in 2017. I have seen people inside the elevator in my apartment who gets phone calls and have no trouble talking over the phone while the elevator is moving. It's fine with the elevator but in a 1 bedroom apartment on a 7th floor having no reception from Verizon is crazy.

Went to the store, got the SIM replaced but still same experience. Even the staff at the store said that it could be just my location would lack of Verizon signal. However, this is a bit frustrating since I live in near downtown of Chicago and I had no such signal drops when I had T-Mobile before switching to Verizon. IMHO the signal strength from the antennas aren't strong enough compared to the other service IDK..

I've found this on the Internet and I quote "As far as I know, when you are in the US there is no difference - your phone uses LTE/CDMA anyway. When you travel out of the country, though, that's when global kicks in - it lets the phone connect to GSM/UMTS networks as well." But, changing the setting to LTE/CDMA mode make any difference for signal reception still?

Thank you, Ok I'll set to LTE/CDMA mode and see how it goes. As far as the SIM card goes, I need to purchase one from the Verizon store offline and change them? Do they let me buy one due to signal reception issue?

it is set to Global and no, I did not try replacing the SIM card. SIM cards affect low/poor reception of the signal? I thought SIM cards were irrelevant but only gives the cellphone number information along with some serial numbers to the Verizon network.