I am ready to ditch Verizon over this as well. I bought a Samsung after Verizon cloud lost years of my texts BECAUSE Samsung offered its own cloud service. Much to my surprise, it's not available...
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I am ready to ditch Verizon over this as well. I bought a Samsung after Verizon cloud lost years of my texts BECAUSE Samsung offered its own cloud service. Much to my surprise, it's not available on my Note 8. (I did find an app and recovered some texts.) So no backup of Verizon Cloud with Samsung Cloud as I had hoped. Even WORSE...Verizon's build of Note 8 ONLY allows for google drive backup. PLUS they both combine and sync same data. If I lose 1 I lose both. Top that off... Verizon's/Samsung/Google deal means basically everything on my phone is now all synced together. For example dropbox will not install without going automatically into "my accounts" in settings and start syncing automatically. If I turn autosync off for Samsung/Verizon/Google/dropbox/office/onedrive My contacts, texts, etc...get all screwed up. I installed oreo last night, and it took until this afternoon before I realized my unanswered texts had not been sent because I had tried to unlink some of the accounts I do not want linked! And seriously? Half the things I need to set up for google can only be done on a computer. Thank goodness my calendar, after a month of frustrating late nights is still visible on my computer...Only 1 year will sync to my phone. If I add a different calendar app...it automatically syncs to match samsung and google google calendar. I can't turn off sync for google or nothing works. It has been a nightmare! I hope Verizon gets enough complaints to do something. After a month of pretty much nonstop calls, texts, chats with Verizon, Samsung, Google.... in addition to hours of my own online searches, my phone is still not as usable as my 3 year old cracked, barely operable moto mini. I have been a loyal customer for many years. Verizon had the most the dependable service and great support up until the past 2 years or so. Does anyone have a suggestion? t