I purchased a new Moto Z Force two months ago and the Verizon store finally determined that it was defective. Since it was past the 14 day grace period, I was sent a Certified "Like New but Refu...
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I purchased a new Moto Z Force two months ago and the Verizon store finally determined that it was defective. Since it was past the 14 day grace period, I was sent a Certified "Like New but Refurbished' replacement. I've had this phone for just one week and it is a little more stable but 'restarts" on it's own about 4 to 5 times daily. I normally don't purchase a extended warranty but opted in today since obviously this replacement has issues. I followed all the recommendations the Verizon store associates suggested which includes being careful not to uninstall any goggle apps, and cautiously adding any apps. Am I just "one unlucky person", or did I buy a real lemon of a phone? I've been a loyal Verizon customer and had great experience with generations of Droid Phones but I'm troubled by this ongoing problematic Moto Z Force. I'm not exactly happy that I own a "refurbished" phone but that's beside the issue. They tell me that this is a great phone? Is it?