kmcfry1's Posts

Thank you, Pamela. If you are referring to the thin film that came on the phone, then yes I did. And I honestly did think, from the advertisements about the screen, that I did not have to be so careful. Should I send pictures (if I can get some) of the screen? Its small scratches but definitely noticeable. I soo appreciate you working with me. I have always been a Moto user and love the Z Force, but very disappointed in the screen scratching so easy. If you allow me to return it I will gladly purchase and install a good screen protector so that I don't have this issue again. Kevin On Wed, Jun 28, 2017 at 8:21 AM, vzw_customer_support <

I thought that the "indestructible" glass would not be so prone to scratches, due to all the hype about lifetime warranty and all that. I have not mistreated the phone, just had it in my pocket with some change and possibly keys. It is really scratched more than my old Moto. Very disappointed. I feel it should be replaced, I just got it in April. On Tue, Jun 27, 2017 at 11:10 PM, vzw_customer_support <