I finally cracked this after multiple attempts: There are 2 levels of visual voice mail: Basic & Premium. Basic is free. You DO NOT have to dial *86 & enter a code for free access to voicemail. I...
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I finally cracked this after multiple attempts: There are 2 levels of visual voice mail: Basic & Premium. Basic is free. You DO NOT have to dial *86 & enter a code for free access to voicemail. I have always had Basic visual voicemail, so when the first screen that opened today while trying to access my voicemail asked me to sign up for Visual Voicemail again, I was a little confused. It literally took opening this screen multiple times (at least 5), clicking on "continue", & clicking "accept" BEFORE the phone FINALLY gave me the screen with the option to sign on for Premium or choose "No Thanks". Why this screen did not appear the first 4 times I clicked "Accept" is a mystery to both me & the Verizon reps I spoke to...but don't give up! You do NOT need to use dial-up voicemail, BASIC visual is still free!!!