Again, its not just Verizon. This happens with ALL providers. Here is some information I found on SmartMoney. While it is for 2008, this still applies. Avoiding Fees Seek confirmation The ...
See more...
Again, its not just Verizon. This happens with ALL providers. Here is some information I found on SmartMoney. While it is for 2008, this still applies. Avoiding Fees Seek confirmation The Mobile Marketing Association requires premium content providers to offer so-called double opt-in — meaning the customer must request the service and then confirm their interest again before they can be charged anything. You might think that downloading that new Tetris game, for example, won't result in any extra charges. However, if you receive an "Are you sure?" message before the transaction is complete it's highly likely that a charge above and beyond your wireless service provider's usual text message or web-usage fee is forthcoming, says Edgar Dworsky, founder of Consumer World, a consumer advocate. Responding "no" should be enough to cancel a pending charge — although you won't get to download that game you want, either. Pay with plastic If you simply have to have season six "American Idol" winner Jordin Sparks's single "No Air" as your new ringtone, buy it from a company that lets you pay with a credit card such as RingToneJukeBox.com. Opting to have third-party charges billed directly to your credit card gives you added protection such as the right to dispute the amount and nature of an unwanted charge. Initiate carrier protections "None of the providers really like these third-party companies because they have to deal with the customer service headache," says Joe Farren, a spokesman for trade group CTIA-The Wireless Association. Ask your provider what options it offers to keep such charges off your bill. In January, Verizon began allowing consumers to block premium SMS content providers from sending or subscribing them to content. AT&T offers controls that allow parents to keep their child from using a wireless phone to purchase any premium content, including ringtones, games and graphics. You can find more on how to "Protect Yourself" here. Just like all other accounts, we should take the initiative and not expect our provide to do so for us. If they did, things like credit fraud and identity theft wouldn't be an issue. http://www.smartmoney.com/spending/deals/third-party-service-fees-sneaking-onto-wireless-bills-22687/