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JayExcell435819's Posts

Re: Receiving a Harassment / unsolicited calls With Number Identified
by in Other Network Discussions
‎02-02-2016 07:25 PM
‎02-02-2016 07:25 PM
Nice website. But, here is the one that is listed on the official "Do-Not-Call List" website in regards to reporting a violation. If you are willing to, See where it leads, then read across the t... See more...
Nice website. But, here is the one that is listed on the official "Do-Not-Call List" website in regards to reporting a violation. If you are willing to, See where it leads, then read across the top who is handling the website. https://www.donotcall.gov/Complain/ComplainCheck.aspx
Re: Receiving a Harassment / unsolicited calls With Number Identified
by in Other Network Discussions
‎02-02-2016 07:14 PM
‎02-02-2016 07:14 PM
How does blocking the number effectively prevent telemarketers from using numbers, identified by online phone directory to be under your service,  when they circumvent the block, as well as the t... See more...
How does blocking the number effectively prevent telemarketers from using numbers, identified by online phone directory to be under your service,  when they circumvent the block, as well as the terms of service they signed (by violating FCC laws). Now, I would like to clear up one thing. I am not asking for Verizon to reveal to me the customer's information. (A fact I clear up with every "Verizon" rep. I talked with). I am attempting to alert Verizon Wireless of a problem with their customer service in regards to how it pertains to the National "Do-Not-Call" list violators. If Verizon feels their policies are sufficient enough for their involvement when it comes to "telemarketing calls" and how complaints are handled by their representatives, that is their right. But, if the "do-not-call" list is being violated, with the help of a "loophole" in a policy, wouldn't you want to help fix the problem?
Re: Receiving a Harassment / unsolicited calls With Number Identified
by in Other Network Discussions
‎02-02-2016 06:44 PM
‎02-02-2016 06:44 PM
So you are saying the information I copied from the Verizon website, under the listing of TOS ( terms of service) has nothing to do with conditions Verizon customers have to abide by when they ar... See more...
So you are saying the information I copied from the Verizon website, under the listing of TOS ( terms of service) has nothing to do with conditions Verizon customers have to abide by when they are a Verizon customer?  Also, Federal Trade Commission (FTC) is where you report Complaints about fraud, scams, phishing, identity theft, unwanted telemarketing, credit or debt issues, or other unfair business practices. So, Yeah, I will be reporting violations of my placing myself on the "Do-Not-Call" list 2 years ago to them.
Re: Receiving a Harassment / unsolicited calls With Number Identified
by in Other Network Discussions
‎02-02-2016 06:28 PM
1 Like
‎02-02-2016 06:28 PM
1 Like
Those are very proper questions . As you answered mine, I'll answer yours: (What do I want them to do?)  How about enforcing the TOS that they have everyone sign and pay for when accepting the... See more...
Those are very proper questions . As you answered mine, I'll answer yours: (What do I want them to do?)  How about enforcing the TOS that they have everyone sign and pay for when accepting their cellular service. (It's not Verizon's fault they got your number....)  Ever heard of "Robo Calls"?  I guess not or you would have seen I was not blaming Verizon for "getting my number" but was having a Lackluster policy about FCC regulations pertaining to violations of the "Do Not Call List". (Do you have your number on Facebook?)   No, I don't. My number is only given to friends, and companies I have applied to. But, once again, if you read my posting, it was a robo call. (Blah blah blah.  Just block the number.)  If you had actually read my post, you would have saw the numbers CHANGE. Which means When I block that number, the same company calls back a few minutes later using another "Verizon number". So, if they never use the same number over, How does blocking that number seem effective? (...you could just answer it and tell them to remove you from the calling list.)  How do you tell a computer to place you on the "List" when the only way to get to a real representative is to "press 1"? For all of you who knows law, when you "press 1" you officially "accept the call" thus negating your claim the call is considered "unsolicited". So, when you talk with the company to be placed on the "Do Not Call", even if you are already on their list to "not be called", you accepted the call , making them no longer in "Violation" for calling you. I really hope you do not work for Verizon. If you do, I REALLY hope your response is not one that gets randomly picked for your "6-month review".
How do I stop receiving unsolicited calls?
by in Other Network Discussions
‎02-02-2016 05:21 PM
‎02-02-2016 05:21 PM
For several months now I have received telephone calls with the caller ID identified as a local number The number with the same area code and first three digits as mine). As always, I wait for th... See more...
For several months now I have received telephone calls with the caller ID identified as a local number The number with the same area code and first three digits as mine). As always, I wait for the caller to hang up and then I immediately call them back. When I call them back (within 20 seconds of them hanging up) I only receive the Verizon wireless "the number you have dialed is no longer in service...". Like I said, this has been happening for 6 months now, each time, it is a completely different number than before. Sometimes 3 different numbers within a 90 minute period. I was even called by a "Phantom Caller", in the middle of talking with the Verizon representative I was calling to report being harassed by another "Phantom Caller" just minutes before. (Now, you can guess why I told you that story) Even with all of that evidents, The representative only solution: "Add the number to your contact list so you can block it from being used". Here is an excerpt from Verizon Wireless TOS (what we sign for cellular service): 6.  RESTRICTIONS ON USE.  VSP is intended for Your personal use only. You may download and use VSP only if You can form a binding contract with Us and You are not a person who is barred from downloading or using VSP by laws of the United States or any other applicable jurisdiction.  You shall not use VSP in any way that violates any applicable rules, laws or regulations or infringes any copyright, trademark or other intellectual property right or discloses a trade secret or confidential information. And now an excerpt from the FCC: ".....it is unlawful for any person to make any call (other than a call made for emergency purposes or made with express prior consent) using any automatic telephone dialing system or any artificial or prerecorded voice message to wireless numbers. This law applies regardless of whether the number is listed on the national Do-Not-Call list." So, before I  proceed to my next step of filing a report to the FTC at 1-877-382-4357, I thought I might give you (Verizon Wireless Representatives) a chance to refresh everyone with the standing policy of Verizon about dealing with "Reporting Telemarketers/ Harassing/ Unsolicited Callers".