Two days after my friend (on a different network, in a different city, with a different make and model phone) said this happened to her, it started happening to me and it's making me insane. R...
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Two days after my friend (on a different network, in a different city, with a different make and model phone) said this happened to her, it started happening to me and it's making me insane. Ringtones work just fine when my phone rings or when I select a new ringtone. Alarms and text alerts suddenly do not. Not even when trying to select a new notification sound. When I connected my M9 to my bluetooth headphones, I was able to hear the new alarm notification sound as I chose it on the selection screen. I have tried these things: confirmed that Do Not Disturb is off turned bluetooth off checked volume settings for apps and phone disabled Messages+ and tried using the other messenger app disabled all unused apps rebooted the phone rebooted the phone in safe mode turned the phone off completely, waited and restarted Finally, at the suggestion of HTC via Twitter, I did a factory reset. STILL NO SOUND. It's difficult to function when my tools aren't functioning. and this is completely random that it's all stopped working properly. I thought my friend was crazy when she told me her phone just stopped working properly, but you know what? Now I'm crazy, too. Any suggestions, VZW?