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Josiahsday's Posts

I'm about to do the same thing. This is a huge load of garbage. Lately Verizon customer service and technical support feels like they are completely clueless.
Same exact issue here, I was on the phone with the Verizon tech support who pretty much said that I didn't need the upgrade... I'm at witts end... Verizon.... Can you hear all of us?!?!?!?
Hi, my device is failing to update? I restarted the laptop and switched from a USB 3.0 over to a USB 2.0 and the software upgrade assistant is still not recognizing. Do you have any suggestions?... See more...
Hi, my device is failing to update? I restarted the laptop and switched from a USB 3.0 over to a USB 2.0 and the software upgrade assistant is still not recognizing. Do you have any suggestions?