I have gone through the profile and changed the phone I am now using to an account manager with my name. I was always the original owner of this account but with one of the other phone numbers. Yo... Ver más...
I have gone through the profile and changed the phone I am now using to an account manager with my name. I was always the original owner of this account but with one of the other phone numbers. I don't remember why my husband and I changed the phone numbers, his to mine, and my original one to him. It has created confusion. I signed in with the original phone number and then added my name and the husband's previous number which I now use as an account manager. I logged out. Then I signed back in with my phone number and it told me I had been upgraded to an account manager. Now I am trying to shop for an upgrade to my iPhone and it tells me I don't have the account manager status. I don't know what to do at this point. Thanks for your help. Marsha Savage