I got a Gusto 3 last night, and couldn't activate it by texting, since it wouldn't let me send the message, and when I called, the automated voice said to "use verizonwireless.com/activate". Then...
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I got a Gusto 3 last night, and couldn't activate it by texting, since it wouldn't let me send the message, and when I called, the automated voice said to "use verizonwireless.com/activate". Then when I used the website, it would error over and over again after I selected an area code, and would tell me to call. When I called, same thing, "use verizonwireless.com/activate", so I was stuck in a loop. I was browsing around trying to find something for help for hours, but all of Verizon's customer service either wasn't available or would tell me to use another form of it.The live chat wasn't an option, since I didn't actually have my phone activated and couldn't register for an account yet, and I ended up waiting 12 hours for my forum account to be "verified". It's unbelievable how hard it is to get any help, just to activate a phone. With TracFone I could literally just turn the phone on after I bought it and it was good to go. I tried going back to Wallmart for help, but they said since the code was scratched off, there was literally nothing they could do to help me. So great, almost as useless as Verizon. At this point it'd be easier to just dig up my old TracFone and buy some minutes online, but I'd rather not waste what I just spent on this phone and plan. If anyone could help, that would be amazing! ❤️ Thanks!