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iPhone 15. Newphoria. Get it on us. Online Only. No trade-in req'd. Limited time offer. Buy  |  Details.
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BrendaT123's Posts

Re: Transfer Contacts from Verizon website to iphone 5S.
by in Apple (Archive)
‎08-11-2014 05:53 AM
‎08-11-2014 05:53 AM
Hi there TominqueBo_VZW! Thank you for your reply!  I had just called tech support a few minutes ago.  They were also not able to get VZ Backup to work for me.  They were also not able to get ... See more...
Hi there TominqueBo_VZW! Thank you for your reply!  I had just called tech support a few minutes ago.  They were also not able to get VZ Backup to work for me.  They were also not able to get the phone contacts to sync from the website.  They had me download the Backup Assistant app, which was successful in transferring my contacts to my new phone!!  Yay! I had once tried to get the photos uploaded from my old phone (one of those Samsung "slide" phones...they slide open with a mini keyboard) to my computer, and it never worked - I might have to contact tech support another time to troubleshoot that! Thanks so much! -BrendaT123
Transfer Contacts from Verizon website to iphone 5S.
by in Apple (Archive)
‎08-10-2014 08:27 PM
‎08-10-2014 08:27 PM
Greetings! I just bought the iPhone 5S.  The salesman was not able to transfer my contacts at the store from my old phone (and it's old - about 4 years old!).  He suggested to go to the App Sto... See more...
Greetings! I just bought the iPhone 5S.  The salesman was not able to transfer my contacts at the store from my old phone (and it's old - about 4 years old!).  He suggested to go to the App Store, then to the Cloud to transfer the contacts.  It keeps asking for a Verizon Online Backup and Sharing username/password, but I have never set this up before (how do I do this?  It's apparently NOT the same as the Verizon website username/password).  In any case, I did log on to the Verizon website and found my contacts in the 'cloud' (I think that is where it is) BUT when I click where it says "sync" device, it says my device doesn't utilize this feature!!  Can someone help clue me in as to what I am doing wrong?  I also have photos on my old phone that I'd love to transfer, but I've been told I'd have to contact tech support for that one.  help!!!!  thanks!!!