Timothyb196's Posts

Last week, I upgraded to the 7S. Shortly afterward, I was told an update was available. I let my phone update, then immediately, it wanted to update again. It did this four times before I finally called tech support. The tech told me to reset my phone, which I did, and it fixed it, until today. Today it started doing the same thing again. I called tech support again, and they asked me to return the phone to the store for a replacement. I didn't want to do that, since I'd bought an expensive screen protector and it couldn't be removed. So I dug around on Google and found a solution. I saw this was a common problem with Verizon S7 phones, so I thought I'd come here and tell everyone how I fixed mine, in case others are having the same issue. What you have to do it update the phone using the computer app. If you plug your phone into your computer, one of the options you see on your phone is to connect as an installer. Verizon will then install a program on your computer that will update your phone. That's what I did, and the update installed correctly. However, I still got a notice on my phone that an update was available. I clicked on it, and it started the update, but then stopped once it saw the update had been installed. I had to restart the phone again after about 15 minutes, but now the update is installed, I haven't had any more notices, and the new update (Android 7) is working on my phone.

First, I absolutely love the fact that I can actually send and receive text messages on my computer. I use Verizon Messages on all my devices, and it would take a lot to get me to use something else. But I'm having a terrible time with messages syncing on Windows. Right now, I have waited almost 5 minutes for my messages to sync. It wouldn't bother me so much except for the fact that during sync, the text box freezes, and I can't send or receive messages until the sync is complete. So, I thought I'd ask for either a bug fix, feature request, or perhaps someone knows a way around this problem. Is there a way to have the app sync in the background, and still allow me to send and receive texts messages while the app is syncing with my other devices?

First of all, I love all the improvements with the new Verizon Messages + app. I've had a love/hate relationship with this app, sometimes hating the new versions and going back to older ones, but I think you've turned a corner here. But I have found a couple of very irritating bugs. The first one is when I send someone a photo stored on my phone. On my screen, the photo will switch to another photo I sent them previously. They do get the photo I meant to send them, but on my phone it looks like I sent them the wrong photo. The next time it does it, I'll come back here and post some screenshots to show you exactly what it does. The next bug is the bug reporting itself. On the app there's a selection to report a bug. I just tried to report this bug, but when I did, it pulled up a list of my recent contacts and asked me who I'd like to report this bug to. Since I don't know anyone at Verizon, and I'm pretty sure none of my family can fix it, reporting the bug to them was useless. So there's two bugs I have found with the newest update on the app. I love the newest updates, don't remove any of the cool stuff like making .gif images and being able to add text and stickers to the images. My kids love that stuff. Good luck on tracking that bug down.

I see LOTS of posts about this problem, and I've read and  read, but no answers. Unfortunately I have no answers either. But I'm hoping a clear explanation of the problem might get the answers I'm seeking. I have gmail (who doesn't) and an android phone. On the Verizon Messages on my phone, the gmail contacts show up there without any troubles at all. However the Verizon Messages app on both my tablet and my computer have no contacts at all, except for the 5 standard verizon contacts on all my devices. I have looked in my Verizon Cloud and, you guessed it, only 5 Verizon contacts there. I have looked throughout my phone, and I cannot find a way to sync my gmail contacts to Verizon Cloud, nor can I convince my Verizon Messages app on my phone to share its knowledge with my other devices. It's pretty simple: I'd like to be able to text on my tablet and my computer as easily as I do with my phone. All I need is to somehow be able to share my gmail contacts either on the cloud, or sync them somehow to my Verizon Messages app on my other devices. So I'm hoping someone knows the secret, and doesn't mind sharing.

NFL on this app must stand for No Football Live. I can watch football on my little Samsung Galaxy phone, but it won't work on my tablet! I have a LG Gpad tablet, and last week it wouldn't log in to the service at all. This week, it asked for my location, and then told me I wasn't allowed to view the game! I live in Kentucky, for crying out loud! I'm not close enough to either Denver or Kansas City to be blacked out by either team! Geez, this is the second week in a row, I've been denied watching the game. How much do you charge me for this so called service?